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Folsom Lake Toyota

Folsom, CA

4.6
1,493 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,493 reviews

March 07, 2025

My experience was great - my service manager was outstanding- he kept me informed and was very helpful More

by Back2backdb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anh ( spelling?)
Mar 09, 2025 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

Great customer service and personnel that have the customers interest in mind. Wait area very comfortable More

by Coradel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos
Mar 09, 2025 -

Folsom Lake Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

Folsom Lake Toyota’s service department has been timely and professional. The staff have all been great. More

by cc.main
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Melis
Mar 09, 2025 -

Folsom Lake Toyota responded

Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 04, 2025

They were honest and accommodating. The price they quoted is price they delivered on. It was worth the drive. More

by martygol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Foster
Mar 09, 2025 -

Folsom Lake Toyota responded

Hello Martygol, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2025

Showed up to test drive a truck and was immediately greeted by a professional and friendly sales associate, Ben, and although the truck I initially wanted to look at wasnt a good fit, Ben helped me fi More

by dkellenbox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben, Carl, Stephen, Jon
Mar 09, 2025 -

Folsom Lake Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! Thanks again for the recommendation, and have an amazing day!

March 03, 2025

1st run at FL Toyota Service Center! Premier customer service! 1st time 4runner owner :) good day More

by Goutboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel
Mar 09, 2025 -

Folsom Lake Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 03, 2025

John Key is great! Very upfront, honest, and easy to work with. He was patient, always willing to answer questions, and worked with us to find exactly what we wanted. More

by ajbrosowsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Key
Mar 08, 2025 -

Folsom Lake Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to John here at Folsom Lake Toyota! We are always more than happy to assist you if anything else comes up. Take care!

March 03, 2025

Very pleasant experience. Everyone was friendly and easy to work with. Our salesman, Connor, was very helpful. More

by sanchez_ks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Edwards, Adam Ellanson,
Mar 08, 2025 -

Folsom Lake Toyota responded

Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

March 02, 2025

The customer service was great! Paul was a big help handling my air bag recall service More

by claudette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 05, 2025 -

Folsom Lake Toyota responded

Hi Claudette, we are glad Paul could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2025

Appointment easily available and Lucas was very helpful, great communication with excellent service provided for the first time. Thank you More

by anusha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Lapord
Mar 05, 2025 -

Folsom Lake Toyota responded

Hi Anusha, we are very happy Lucas could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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