
Folsom Lake Toyota
Folsom, CA
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Great service every time. Jake was a great advisor today. He was friendly, helpful and knowledgeable. I did not have an appointment and still received fast quality service. I Jake was a great advisor today. He was friendly, helpful and knowledgeable. I did not have an appointment and still received fast quality service. I'll for sure be back. More
Recent visit for service My experience was the most satisfying visit to a dealership I have ever had. The Asst. Service Manager, Rick Brown made me feel comfortable and confid My experience was the most satisfying visit to a dealership I have ever had. The Asst. Service Manager, Rick Brown made me feel comfortable and confident that vehicle would diagnosed and repaired in a timely manner and at a reasonable price. More
Nice people I went to alot of dealers looking for a Toyota Tacoma. My wife and I drove all over roseville, elkgrove and sacramento. We stopped in folsom looked ar I went to alot of dealers looking for a Toyota Tacoma. My wife and I drove all over roseville, elkgrove and sacramento. We stopped in folsom looked around and ran into Danny. He was so helpful and did a great job. The management was also nice. More
Best car buying experience They never made me feel pressured and explained all my options with me. They were all so helpful!! Also John Key made sure I knew how to use everythin They never made me feel pressured and explained all my options with me. They were all so helpful!! Also John Key made sure I knew how to use everything on my new car and if I had any more questions to call him anytime! I will definitely keep buying cars from him. More
No pressure , great service We had a great time looking, asking questions, and test driving the cars. John Co is a relaxed no pressure guy. He made our experience well worth it. We had a great time looking, asking questions, and test driving the cars. John Co is a relaxed no pressure guy. He made our experience well worth it. We bought a car. Thanks again John. More
Good people, no pressure We went to Folsom Lake Toyota looking for another Rav4 to replace our 2006 with 192,500 miles. The only failure in all that time was an alternator th We went to Folsom Lake Toyota looking for another Rav4 to replace our 2006 with 192,500 miles. The only failure in all that time was an alternator that went bad at 185,000. No other expenses other than oil changes, batteries, brake pads and tires in 11 years of hard driving. So, we knew we wanted another Rav4 but we didn't know what trim. Jerry Costello met us on the lot and showed us the inventory. We told him we weren't buying that day but he patiently described the differences between the XLE, SE and Limited. He showed us a lot of cars and never tried to hurry us or pressure us into making a decision. We thanked him and left. We came back a week later and took a test drive with Jerry. Again, he patiently took us through all the features of the car. We spent a lot of time talking about the features we wanted and it turns out that no one trim met those goals. Jerry worked with us to try to add options from one to another but it just didn't work for our budget. The bottom line is that after two days and many hours we walked away from a purchase. But from beginning to end Jerry was kind, patient, understanding and informative. He did his best to get the car we wanted at a price we could afford. It just turns out there isn't one! We were all disappointed but it was the best car buying experience I have ever had...even though we didn't end up buying a car. I would highly recommend Folsom Lake Toyota and specifically Jerry Costello if you're in the market for a Toyota. More
great experience I couldn't have been happier with my experience at Folsom Toyota. The salesmen and managers were excellent and treated myself and family with respect. I couldn't have been happier with my experience at Folsom Toyota. The salesmen and managers were excellent and treated myself and family with respect. They have Customer for life. More
great experience Mike and his manager Andre helped me and my mom buy a new Camry. The whole process was fast easy and effective. Will definitely recommend Folsom Lake Mike and his manager Andre helped me and my mom buy a new Camry. The whole process was fast easy and effective. Will definitely recommend Folsom Lake Toyota in the future More
Great and honest working experience It was great working with Carl! He was professional, kind, and reasonable. He was very knowledgeable and didn't make us feel intimated or pressured in It was great working with Carl! He was professional, kind, and reasonable. He was very knowledgeable and didn't make us feel intimated or pressured in purchasing. A long day, but very much worth it. Plus, his comical relief made the experience less stressful. Thanks again for your help! More
Knowledgeable Staff and a No Pressure Sale I was in the market for an Avalon Hybrid. Mike Izawa was a wealth of product knowledge and took the time to educate me on the available trim levels an I was in the market for an Avalon Hybrid. Mike Izawa was a wealth of product knowledge and took the time to educate me on the available trim levels and options. He offered the best pricing I found and didn't pressure me for the sale like other dealerships. Great experience and I would definitely recommend Folsom Lake Toyota and Mike to anyone in the market for a Toyota. More