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Folsom Lake Toyota

Folsom, CA

4.6
1,462 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,462 reviews

August 26, 2014

Internet sales manager Kianosh Sinaki This review is totally about Kianosh Sinaki exclusively. Just to let you all know that he is very rude and sarcastic to people. I asked whether he can More

by Kris Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kianosh Sinaki
August 18, 2014

Will Always Recommend Folsom Lake Toyota I ended up at Folsom Lake Toyota after nearly two weeks of horrible experiences with other Sacramento area Toyota dealers. While browsing the online More

by kcstein41084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2014 -

Folsom Lake Toyota responded

Thank you for taking the time to share your experience. I am very happy to hear you had a quick and hassle-free time purchasing the car you wanted. I wish you the best with your new 2014 Rav4 Limited! If there is ever anything I can assist you with, please let me know. Jeff Bear, General Manager

July 17, 2014

Salesperson good - purchase negotiation really lacking Really liked the sales guy. He was friendly, affable and quite laid back - not aggressive at all. Things turned sour when the negotiations changed to More

by freddyisaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mac
June 25, 2014

Change my review. I want to re-do my review. As a crazy turn of events happened... I did return to Folsom Toyota Service. To make a really long story short... They t More

by penb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Jun 26, 2014 -

Folsom Lake Toyota responded

Thank you for giving us an opportunity to earn your business back. I am so happy to hear everyone treated you well and that we resolved the situation. If there is ever anything else I can assist you with, please let me know. Jeff Bear, General Manager

June 24, 2014

My Experience I bought my 2007 Toyota Tacoma used from a dealership in Roseville, it came with an extended warranty. I used Folsom Lake Toyota to have the vehicle More

by BlazeKing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butcher, Jay Bridgeman
Jun 25, 2014 -

Folsom Lake Toyota responded

Thank you for sharing your experience. I am happy to hear you had a great service experience with Jay! I hope we continue earning your trust and customer satisfaction. If there is anything else I can do to further your satisfaction, please let me know. Jeff Bear, General Manager

April 12, 2014

Smooth, easy, straight to the point transaction After haggling and dealing with over 10 dealers throughout Northern and Southern California, I about had it. I finally found the vehicle I was looking More

by 916Han
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Key
Apr 14, 2014 -

Folsom Lake Toyota responded

Thank you for sharing your experience! I am pleased to hear you had a great time purchasing your car with John and that he did everything to make sure your automotive needs were met. If there is anything else I can do to further your satisfaction, please let me know. Jeff Bear, General Manager

April 02, 2014

End result was good Initially I was offered a price to purchase a used Camry. When ready to pull the trigger, I was advised the price would not be as offered to me via e More

by Henry4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Norberry, John Key
Apr 02, 2014 -

Folsom Lake Toyota responded

Thank you for sharing your experience. I'm happy to hear we were able to resolve everything and I hope we are given the opportunity to continue earning your business. If there is anything else I can do to further your satisfaction, please let me know. Jeff Bear, General Manager

February 01, 2014

The salesman that helped me out was John Key. He was very friendly, courteous and not pushy like almost all salesmen I dealt with during my car buying purchase. I would highly recommend working with Mr. Key, More

by maddoxj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Key
Feb 03, 2014 -

Folsom Lake Toyota responded

Thank you for your kind words. I am pleased to hear that John did everything to make this a great car buying experience. If there is anything else I can do to further your satisfaction, please let me know. Jeff Bear, General Manager

January 30, 2014

I appreciate the consistent professionalism and quality of thier work. I have been having work performed here for over 5 years. I am providing this review our of appreciation for the continued quality of t More

by jbecker193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Delgado, Rick Holloway, Rick Brown, Pete Kanae, Kurt Schnell
Jan 31, 2014 -

Folsom Lake Toyota responded

Hi There, Thank you for taking time out of your day to write about your experience. I truly appreciate your comments, but most of all, your business. I am beyond pleased to hear that we continue to treat you well, and hope that we keep exceeding your expectations. If there is anything else I can do to further your satisfaction, please let me know. Jeff Bear, General Manager

January 04, 2014

I purchased my vehicle through John Key. John has been extremely helpful with no pressure to buy. His prompt responses to all my questions even well after the car was purchased has ultimately earned him t More

by Sunny777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Key
Jan 06, 2014 -

Folsom Lake Toyota responded

Thank you for your kind words. I am pleased to hear that John treated you well and that he provided you with a great car buying experience. If there is anything else I can do to further your satisfaction, please let me know. Jeff Bear, General Manager

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