Folsom Lake Toyota

I had a great experience at Folsom Lake Toyota, especially with my salesman John Key. He was so patient and understanding when I would get second thoughts on a car. He was great with explaining eve especially with my salesman John Key. He was so patient and understanding when I would get second thoughts on a car. He was great with explaining every option and assisted me in viewing all of my options from every angle. In the end I got a car that I am absolutely in love with! Thank you John! More

I had an excellent experience and really appreciate the professionalism of John Key. He made the whole experience quick and easy. I spoke with John over the phone a few times about the car I was interest professionalism of John Key. He made the whole experience quick and easy. I spoke with John over the phone a few times about the car I was interested in. We set up a time that was good for me and he had the vehicle ready. He never pressured me into a deal and answered all my questions. I ended up getting the car I wanted at the price I wanted. I would definitely recommend John Key and Folsom Lake Toyota to friends and family. Even though buying a car is never quick, John made it easy and did not waste any time going through the whole process. Thanks Folsom Lake Toyota and especially John Key!!!! More

I have used Folsom Lake Toyota since January 2005 ... I am very satisfied with the service and professionalism of their service reps. Have taken in my Camry many times over the years ... it still runs lik am very satisfied with the service and professionalism of their service reps. Have taken in my Camry many times over the years ... it still runs like a new car @ 175,000 miles. More

Great Dealership (Appreciate your cold water, children play area, very friendly & responsive staff), Great Sales person Mr. Steve Dowd. Steve was very responsive from day one thru email.Great price, ver play area, very friendly & responsive staff), Great Sales person Mr. Steve Dowd. Steve was very responsive from day one thru email.Great price, very friendly and approchable. Didn't hesitate to show cars or let us drive to make sure that our queries about cars after driving them gets resolved.Showed high degree of professionalism from start to finish. Paper work was swift.Financing guy Billy too was swift and addressing things . Over all Great experience and would certainly recommend. More

I really enjoyed dealing with John Key; I found him to be very patient and professional in our dealings. I particularly liked the fact that all of our communications and negotiations took place by e-mail or very patient and professional in our dealings. I particularly liked the fact that all of our communications and negotiations took place by e-mail or phone until the final day that I took delivery and wrote the check. I was originally very specific about my requirements resulting in the need for a special order, and then several weeks later I changed my mind to a newly arrived but differently configured truck. John showed no negative reaction to the effort he had already expended on the first truck, and quickly adapted to my new interest. I had checked over the internet with several other dealers and with various car buying services and had a pretty good idea how much of a discount was possible. I made an offer to John and he accepted with no hassles and none of the negative practices one associates with the old auto industry price negotiation tactics, with one caveat that proved John's integrity...and that was that another buyer had expressed interest in this vehicle first and he had the right to first refusal. Fortunately for me, the other potential buyer deal fell through and I got the truck I wanted at the price I wanted. More

I worked with John Key and bought a 2013 Prius v from him. He made the purchase easy and hassle free. He was patient in going with me on several test drives of cars, listened to my concerns and questio him. He made the purchase easy and hassle free. He was patient in going with me on several test drives of cars, listened to my concerns and questions and helped me decide on my ultimate purchase. He is professional and caring. He went above and beyond in explaining various car features and pointing out pros and cons of the vehicles sampled. After the purchase, he continued to work with me in finding accessories for my purchase. If you are looking for a salesperson who isn't pushy, willing to spend lots of time with you and someone who knows the meaning of excellent customer service, call John Key. Alice Bogert More

Words can't tell the stories that I had to go through with other dealerships...I have been lied to over and over and on my last leg...that's until I met Jim...a very kind and caring person who genially w with other dealerships...I have been lied to over and over and on my last leg...that's until I met Jim...a very kind and caring person who genially wanted to help regardless if you we're to buy a car or not...I can honestly say that Jim is a professional at the highest level...I will never forget my experience with Jim... More

Very easy process, we knew what we wanted and they had the price and financing we needed. Eddie was a great salesman and did not pressure us in any way. A pleasant experience in buying a used car. the price and financing we needed. Eddie was a great salesman and did not pressure us in any way. A pleasant experience in buying a used car. More

I was looking for a used Toyota. Eddie Givsan greeted my husband and I when we walked onto the lot. He introduced himself and asked what we were interested in. He showed us different cars, we went for a c husband and I when we walked onto the lot. He introduced himself and asked what we were interested in. He showed us different cars, we went for a couple of test drives, but he didn't pressure us at all. When we had decided on a car, Eddie started the paperwork. We also had a truck we were trading in, and he said he'd try his hardest to get us the price we were asking for our truck. After all the initial paperwork was done, we decided we wanted the first car we had looked at, and Eddie did not blink an eye. He said it was no problem at all, and he changed the paperwork accordingly. I honestly thought he might roll his eyes or get upset at our change, but instead he said, "I knew from when you walked on this lot you really liked that car the most. I'm glad you changed your mind." He was a pleasure to work with. Also, the gentleman who came back to us with the "numbers" as far as payments (I'm sorry to say I can't remember his name) was equally as courteous and friendly as Eddie, and worked to get us a payment we were happy with. He also went out of his way to find the Nascar race on the television for my husband to watch while we were waiting (my husband had mentioned he was missing the race, and Eddie asked the gentleman if he could find the race on TV). In the next few weeks I will be shopping for a car for my daughter, and I certainly will come see Folsom Toyota and Eddie Givsan for that purchase. More