Folsom Lake Toyota

Was shopping for a used FJ Cruiser. Drove to the lot and was pleasently greeted by sales consultant Eddie Givsan. Told him we are interested in Preowned FJs. He told us they had 2 on the lot and showed us t was pleasently greeted by sales consultant Eddie Givsan. Told him we are interested in Preowned FJs. He told us they had 2 on the lot and showed us them. Was very knowledgable and friendly. No high pressure games. Fantastic experience. Sales GM Dave Mallo and Finance Manager Billy Cooks made this as smooth of a transaction as I have ever had. This is my 3rd car buying experience at Folsom Lake Tayota - HIGHLY RECOMMEND this dealership. Phil L - Folsom More

When we first arrived, we informed Eddie that we were not going to buy the car that day. He stayed with us for over an hour, answered all our questions and did not pressure us at all. We did our research a going to buy the car that day. He stayed with us for over an hour, answered all our questions and did not pressure us at all. We did our research and came back to buy the car, after negotiating we feel we received the price we were looking for. Thank you for providing excellent customer service. More

I have dealt with many car sales men in my past and I always dread going to a car lot. As soon as my husband and I walked onto Folsom Lake Toyota's lot a sales man started to approach us. I replied to my always dread going to a car lot. As soon as my husband and I walked onto Folsom Lake Toyota's lot a sales man started to approach us. I replied to my husband, "here comes the Vultures". Within the first 10 minutes of having a conversation with John, I was truly impressed. I can honestly say that he is the first sales man to actually listen to us and found out what we wanted. John found the exact car that we were looking to buy for my niece, a white Toyota Corolla S. My niece had already been approved for a car loan through her bank so we did not need financing. John is a very friendly and outgoing person who is easy to have conversations with. As soon as my niece arrived John took her for a test drive. John asked us how much my niece had been approved for and what her interest rate was. John then suggested that we try to be financed through the dealership because they may be able to beat her current interest rate. The car was a little over our budget and I personally tried to get my niece to look at a car that was more in our price range. Her heart was set on the Corolla. We decided to see if she would be approved through the dealership. She was. Even though the car was a little more than we planned on spending, because of the interest rate that the dealership offered we were able to keep her monthly payments in her price range. The whole process took close to 5 1/2 hours, due to the dealership being so busy. We were all getting tired and hungry. John had offered to get us dinner and I thought that was very nice of him, we politely declined. For a couple of hours we were sitting around waiting for the finance department, during those few hours we had conversations with John that made us feel as if we had all known each other for years, it truly helped the time go by. I believe that John is one of your BEST sales employees and because of him I have recommended your dealership to a few of my friends. I will continue to recommend your dealership to anyone I encounter that is looking to buy a car because of the outstanding service that we received by John. I know that it takes very little for a person to submit a complaint and I wanted to take a moment to acknowledge the great customer service that we received. More

Came in just to take a look at the 2013 models and ended up driving home a brand new 2013 Toyota Highlander Hybrid Limited for under 5k down. They will definitely work with you to get you the car you want a up driving home a brand new 2013 Toyota Highlander Hybrid Limited for under 5k down. They will definitely work with you to get you the car you want at a reasonable rate for your budget. More

Edddie Givsan was very helpful and professional. We spent about 3.5 hours including test drives, selecting colors, negotiations, paperwork etc. for buying a new vehicle. No sales pressure. Overall positive e about 3.5 hours including test drives, selecting colors, negotiations, paperwork etc. for buying a new vehicle. No sales pressure. Overall positive experience. More

Thank you, John!!! Excellent customer service!!! Patient and very knowledgeable about all of the products. If you are looking at buying a car, go see John at Folsom Lake Toyota. :) and very knowledgeable about all of the products. If you are looking at buying a car, go see John at Folsom Lake Toyota. :) More

The best part was that I got exactly what I was looking for and Eddie and everyone else who helped with then process made sure I was leaving the dealership with a brand new car and also with a payment I co for and Eddie and everyone else who helped with then process made sure I was leaving the dealership with a brand new car and also with a payment I could afford! I love them there and would recommend them to everyone! Thank you guys! And thank you Eddie! More

John was most helpful and made our purchase a pleasant experience. He drove us to our credit union and waited patiently while we arranged for the payment. Our thanks to John for all us his help. We lov experience. He drove us to our credit union and waited patiently while we arranged for the payment. Our thanks to John for all us his help. We love the car!!! Johnnie and Leora Matranga More

We went in to trade in my 2002 Rav4, which I bought at Folsom Lake Toyota, for a 2013 Prius. Our sales person, Eddie Givsan, did an excellent job making sure I got the care I really wanted. He even drove Folsom Lake Toyota, for a 2013 Prius. Our sales person, Eddie Givsan, did an excellent job making sure I got the care I really wanted. He even drove me around the lot to make sure I saw all the cars that met my criteria. When I finally picked my car and we began the lengthy process of "the details"....we were offered coffee and even sandwiches. It was a pleasure working with all the staff. I love my new car. On the way home, my husband commented " I really like Eddie, he's a really nice guy". Will definately do business again at Folsom Lake Toyota! More

My wife and I wanted to purchase a new Toyota Camry and we visited every Toyota dealership in the greater Sacramento area (Maita, Elk Grove, and Roseville). Of all the Toyota dealerships, Folsom Lake Toyot we visited every Toyota dealership in the greater Sacramento area (Maita, Elk Grove, and Roseville). Of all the Toyota dealerships, Folsom Lake Toyota was the most professional and reasonable to deal with. They do not use the good cop bad cop negotiating tactics employed by all the other dealerships, and they do not waste your time having you sit at some table while they go in the back to talk to some mystery manager who has ultimate authority. They told us what they could offer with respect to deal terms, offered solutions when they couldn't meet a specific term and provided an overall positive experience. I would note that Folsom Lake Toyota is a corporate dealership and I think that really sets the tone for the experience and level of customer service they provide. If you are looking to purchase a Toyota and you don't want to be subjected to a lot of unnecessary back and forth and want to be treated fairly, I would strongly suggest seeing this group. More