Folsom Lake Toyota

Several years ago I visited this dealership and my sales experience was less than pleasant. The salespeople were focused solely on closing the sale that day without regard to my needs. This experience could experience was less than pleasant. The salespeople were focused solely on closing the sale that day without regard to my needs. This experience couldn't have been better. All three individuals I worked with (Eddie Givsan, Andrew Meisenholder, Navid Vaziri) were patient, well informed, polite and happy to spend time with me to understand my needs and concerns. We visited the dealership 4 times before buying. Not once did we get the hard sell. If you've had a bad experience in the past, I'd encourage you to give them another chance and ask for Eddie, Andrew or Navid. More

We was looking for a 2012 Toyota Prius at several dealers. John Key was friendly and offerd the best price on a 2012. I was in contact with him by phone and internet on several occasion's. We made an dealers. John Key was friendly and offerd the best price on a 2012. I was in contact with him by phone and internet on several occasion's. We made an appointment with him and traveled to Folsome Lake Toyota after getting an out the door price on a brand new 2013 Prius. After we had sealed the deal and drove the 2013 Prius off the lot and headed home. We were in contact with John Key. Not being from the area we didnt know exactly how to get out of town. It was dark and the traffic was real real bad. John recomended that we stop and eat someware before we headed home. Because the traffic would not be as bad. So we did and John had written derections on how to get out of town. But we still were not sure. So we called John Three Times on his cell phone and he guided us out of town by phone. Not every Dealer would do that. More

John Key was the impetus who started teh "ball rolling", but not too fast. He was willing to LISTEN and UNDERSTAND my financial area and what I knew without taking advantage of what I didn't know. rolling", but not too fast. He was willing to LISTEN and UNDERSTAND my financial area and what I knew without taking advantage of what I didn't know. He was more than happy to test drive 4 cars at the close of day without any hesitation. His advice was not only for Toyota, but for the customer/buyer as well. Steve Dowd followed up on John's day off and was more than happy to allow one more test drive. He gave his honest opinion considering what was best all the way around. He also had wordly advice for "later on down the road" that enabled me to make a better choice in the purchase of which vehicle was best. I would have been eternally lost without his guidance and thoughtfullness (hot chocolate is a good "relax the nerves" assistance). He neaver complained when he had to take me back to the rental car, and to Golden 1 before the finalization of the sale. Cheerful and a leader involving himself to lead the situation while being "in sync" with Mittai Danu and Kerry Kiaser. Steve Dowd has patience like a saint. Kerry Kiaser was down-to-earth with a wonderful sense of humor while taking care of the business/financial end. He didn't mind repeating himself for a first-time buyer like me and especially--ESPECIALLY--he did NOT "take me for a ride" with add-ons without thorough explanations of all additions and allowing ME to make the decisions. Mittai Danu has a wonderful ability to keep the ice broken, sizing up situations even as they change ever so slightly. He takes on a contenance that others check to be sure we're all going in the right directions, especially with those who have a lot of questions, he never exuded any impatience when one needs to have items explained in a few different lights in order for the best understanding all the way around for the customer. More

They were both friendly, helpful and knowledgable. There They were both friendly, helpful and knowledgable. There was a good selection of Camry Hybrid's which is the car we were shopping for. I would hi They were both friendly, helpful and knowledgable. There was a good selection of Camry Hybrid's which is the car we were shopping for. I would highly recommend Folsom Lake Toyota. More

Great experience overall. I wasn't pressured for up selling during the purchasing process. Being a corporate owned dealership they had the absolute best priced service plans. I highly recommend Folsom selling during the purchasing process. Being a corporate owned dealership they had the absolute best priced service plans. I highly recommend Folsom Lake Toyota for both purchase and routine maintenance plans/ warranty. More

We got the Costco price on our new 2013 Tacoma. John Key and everyone we worked with explained everything in a very courteous and friendly manner. They helped us pair our phones and demonstrated how the na and everyone we worked with explained everything in a very courteous and friendly manner. They helped us pair our phones and demonstrated how the navigation system and radio worked. We didn't have many questions about anything else on the vehicle since we have a 2008 Tacoma with most of the same features. Overall, my wife and I had a very pleasant experience. More

My sister and I were shopping for a specific vehicle we found on line. Adam found the exact car and was wonderful the whole time. found on line. Adam found the exact car and was wonderful the whole time. More

A few days ago I purchased a new Camry from this dealer and I was very satisfied with the service they provided. I was impressed by your salesman Mr. Mihai Danu. Very good experience overall. Definitely I and I was very satisfied with the service they provided. I was impressed by your salesman Mr. Mihai Danu. Very good experience overall. Definitely I recomend this Dealer ~ Folsom Lake Toyota! My highest recommendation and compliments to Mr. Mihai Danu. More

Went in to Folsom Lake Toyota to check out a highlander that was advertised under cars.com. I had been looking for a newer one as I have a 2005 highlander and love it. Ken was my salesman who immediately t that was advertised under cars.com. I had been looking for a newer one as I have a 2005 highlander and love it. Ken was my salesman who immediately took me to the car, we looked at the car and I asked him a few questions about it. Went inside the dealership and after explaining that I was "just looking" told him what had to happen in order for me to buy the car. Andre entered the picture and I prefaced him with the fact that I wasn't going to haggle just give me the bottom line. We went around the bottom line about 3 times and he pretty much gave me a deal that I felt was close to what I wanted. The car was purchased and I walked out a happy customer. Very friendly staff, didn't feel too much pressure so I'd recommend this co to coworkers and friends. More

We had a good experience with Folsom Lake Toyota. We didn't feel pressured to buy. Steve Dowd, our sales consultant was great. We made an offer and Folsom agreed. I would recommend Folsom Lake Toyota didn't feel pressured to buy. Steve Dowd, our sales consultant was great. We made an offer and Folsom agreed. I would recommend Folsom Lake Toyota to my friends and family. More