Folsom Lake Toyota

Change my review. I want to re-do my review. As a crazy turn of events happened... I did return to Folsom Toyota Service. To make a really long story short... They t I want to re-do my review. As a crazy turn of events happened... I did return to Folsom Toyota Service. To make a really long story short... They treated me amazing! They took care of the problem.... and fixed the situation very fairly. I would also like to thank the manager Tim for taking charge and making it happen! Thanks so much! More

My Experience I bought my 2007 Toyota Tacoma used from a dealership in Roseville, it came with an extended warranty. I used Folsom Lake Toyota to have the vehicle I bought my 2007 Toyota Tacoma used from a dealership in Roseville, it came with an extended warranty. I used Folsom Lake Toyota to have the vehicle inspected (Wellness Check). They found a few issues and one of the items happened to be covered under the warranty. Brian Butcher was awesome at working with the Warranty company to get things moving. Jay Bridgeman worked very hard at trying to get a response from the warranty company while it was in under the initial visit, he couldn't do it. Jay made sure I got the truck back so I wouldn't be charged for the rental. Folsom Lake Toyota was able to get the work done in two visit without any hassles. By the way, their courtesy shuttle drivers were pretty amazing too. I will definitely be going back to Folsom Lake Toyota and letting them take care of my truck as long as I own the vehicle. More

Smooth, easy, straight to the point transaction After haggling and dealing with over 10 dealers throughout Northern and Southern California, I about had it. I finally found the vehicle I was looking After haggling and dealing with over 10 dealers throughout Northern and Southern California, I about had it. I finally found the vehicle I was looking for at Folsom Lake and e-mailed John Key. I called Folsom Lake and he was with another client, but called me back later that day and we got straight to the price with no other issues. The deal was figured out within 30 minutes and the other dealers couldn't get close within weeks (even at the end of the 2014 1st quarter). Anyway, to make it short. If you need a Toyota or Scion, John Key is the guy you're looking for. He has been with Toyota for over 13 years and that type of employee longevity is hard to find at any dealership. Call or ask for John directly. I did not have the opportunity to talk to any other sales people, but John will take care of you. More

End result was good Initially I was offered a price to purchase a used Camry. When ready to pull the trigger, I was advised the price would not be as offered to me via e Initially I was offered a price to purchase a used Camry. When ready to pull the trigger, I was advised the price would not be as offered to me via email. After review by Mr. Norberry, the dealership stepped up to the plate and honored their original quoted price. I believe that Folsom Lake Toyota practices to maintain a fine reputation. This is difficult to do given all the elements of running a dealership. More

The salesman that helped me out was John Key. He was very friendly, courteous and not pushy like almost all salesmen I dealt with during my car buying purchase. I would highly recommend working with Mr. Key, friendly, courteous and not pushy like almost all salesmen I dealt with during my car buying purchase. I would highly recommend working with Mr. Key, I could not have had a better experience. More

I appreciate the consistent professionalism and quality of thier work. I have been having work performed here for over 5 years. I am providing this review our of appreciation for the continued quality of t of thier work. I have been having work performed here for over 5 years. I am providing this review our of appreciation for the continued quality of the service. More

I purchased my vehicle through John Key. John has been extremely helpful with no pressure to buy. His prompt responses to all my questions even well after the car was purchased has ultimately earned him t extremely helpful with no pressure to buy. His prompt responses to all my questions even well after the car was purchased has ultimately earned him the best sales person in the area. Customer satisfaction is always on his top agenda. John truly understands how to sale cars in this 21st century and how to manage his cutomers with great respect. More