
Folsom Lake Toyota
Folsom, CA
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Great selection, we found exactly what we were looking for. We got what we wanted for the trade-in and we paid the price we wanted to pay. The email communication was exceptional. the customer service for. We got what we wanted for the trade-in and we paid the price we wanted to pay. The email communication was exceptional. the customer service was great as well. More
I would like to thank John Key for the best car buying experience of my life! I work for another Car Dealer here I the Sac. Area and I was looking at other dealers (Maita & Thompsons) both had really goo experience of my life! I work for another Car Dealer here I the Sac. Area and I was looking at other dealers (Maita & Thompsons) both had really good deals on the Prius c III we wanted. I received an email from John asking if we were still looking and I replied yes we are. Told him the situation and about the discounts at other dealers. With in a few hours I received an email outlining their price match to their competition. We drove straight down. Test drove and leased out Absolutely Red Prius c III in two ours. Billy was our finance man and treated my wife and I with kindness and most importantly RESPECT. Plain and simple here folks. Call John Key and he will be your Toyota Man for life. I know that he is for my family and I. Thanks again to John and Billy for providing such a great buying experience. More
Trent did a fantastic job of giving us information about purchasing a new car, he walked us throgh the process every step of the way. He was extremely personable, well informed, very professional. Prices we purchasing a new car, he walked us throgh the process every step of the way. He was extremely personable, well informed, very professional. Prices were very fair and no game playing with numbers. It was the best experience we have had buying a car. We won't go anywhere else next time we want to purchase a Toyota. More
My rating of 5 on "friendliness" doesn't mean they were effusive. They were just pleasant to work with. I asked for a quote on a specific Prius II via email and received it the same afternoon via they were effusive. They were just pleasant to work with. I asked for a quote on a specific Prius II via email and received it the same afternoon via email. It was hundreds of dollars better than any other dealer in the area. Having dealt with quite a few dealerships in the past, I called to make sure the quote was for a new car, and it was. It wasn't the color interior I had specified, but all else was right, so we traveled 80 miles with the intent of buying it. When we saw the car, we realized the interior was too dark for our needs, so my wife did some serious shopping on the lot. To my surprise, when she found a suitable car with a few hundred dollars of additional (but unwanted) options, they honored the original price. They didn't even raise the issue. Then to top it off, when we told them we had a loan from our credit union at a very low rate, they found a better loan. It just doesn't get any better than this. More
I was really just looking when I went in to Folsom Lake Toyota but left with a very nice Camry XLE. Trent was very good to work with but the process took longer than it should have due to the price hagglin Toyota but left with a very nice Camry XLE. Trent was very good to work with but the process took longer than it should have due to the price haggling(not Trent's fault). Trent was very attentive and dealt with my need of food with humor and grace. Looking forward to haveing a great customer service relationship. Thank you Trent. More
We probably could have argued the price down, but we We probably could have argued the price down, but we didn't feel like it. We liked the Rav 4 before due to Consumers Report ratings and by talking We probably could have argued the price down, but we didn't feel like it. We liked the Rav 4 before due to Consumers Report ratings and by talking with other people we know that already own a Rav 4. The salesperson, Razvan Ionita was helpful but not pushy, enthusiastic but not over the top. The one thing that came very close to us not buying this car was the fact that we had to wait so long for the finance department to get to us. If we had had to wait five more minutes we were ready to go to the Honda dealership and look at CRV's. More
We bought a 12 prius 2 from this dealership. Buying experience has been really good. Ken sinaki and sales manager Tony D clay accompanied us in this buy. Both were great. I would definitely recommend t experience has been really good. Ken sinaki and sales manager Tony D clay accompanied us in this buy. Both were great. I would definitely recommend this dealership and the manager to everyone. More
My husband was looking for a Toyota Tundra. Eddie assisted him in finding one that met all my husbands needs. Eddie was extremely personable and displayed excellent knowledge of the product. There assisted him in finding one that met all my husbands needs. Eddie was extremely personable and displayed excellent knowledge of the product. There were no pressures and the entire process was seamless. I would highly reccomend anyone looking for a car to work with Eddie. More
This team was extremely personable and displayed excellent knowledge of the product. Throughout the process it was always a "how can we most help you" attitude. The quality and professionalism of ev excellent knowledge of the product. Throughout the process it was always a "how can we most help you" attitude. The quality and professionalism of everyone involved was outstanding. More
I would highly recommend anyone to work with Andrew. He was the first sales person to treat me with respect and be genuinely friendly. He worked quickly and efficiently to ensure we had a good experience. was the first sales person to treat me with respect and be genuinely friendly. He worked quickly and efficiently to ensure we had a good experience. He holds a professional demeanor. Thank you to Andrew for allowing us to buy our car with confidence and ease. More