
Folsom Lake Toyota
Folsom, CA
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After shopping around we decieded to go Folsom Lake Toyota to buy my new car. Our sales rep was Minh Ly, and he was the absolute best! Minh was totally helpful, answered all my questions, and was very Toyota to buy my new car. Our sales rep was Minh Ly, and he was the absolute best! Minh was totally helpful, answered all my questions, and was very patient when my mom and I discussed the price. I would definately recommend coming here and asking for Minh as your sales rep. The rest of staff including Bill from finance are wonderful as well. I had a great experience buying a car here. More
This was the first time in my last four car purchases where the car buying experience was almost pleasant. I beleive it was due to Eddie. He was friendly, very helpful and not all pushy. He said he wa where the car buying experience was almost pleasant. I beleive it was due to Eddie. He was friendly, very helpful and not all pushy. He said he was there to help me and he did. I will recommend to my family and friends that they ask for him when they go to the Folsom dealership. More
the price was the best around the sacramento area and John Key was friendly direct which I appreciated. had a hick up with the financing but we worked it all out and we walked out with a car we loved an John Key was friendly direct which I appreciated. had a hick up with the financing but we worked it all out and we walked out with a car we loved and with the feeling that we received the best price More
The sales people I worked with (mentioned above) were very friendly and easy to work with. I never felt pushed, pressured or taken advantage of like I have with other car purchases. The car I purchased very friendly and easy to work with. I never felt pushed, pressured or taken advantage of like I have with other car purchases. The car I purchased is in high demand so there was not a lot of room to niggle the price as I have in the past. Over all experience was very nice. Its a great dealership with nice people. More
Trent Walls is an excellent sales man! I purchased a Dodge Ram and this was the most pleasant buying experience ever! He got us the truck at a reasonable price that no other dealer was able to provide a Dodge Ram and this was the most pleasant buying experience ever! He got us the truck at a reasonable price that no other dealer was able to provide and even filled the tank up for us! More
I came to Folsom Lake Toyota after a horrible experience with another Sacramento Dealership. Trent Wall was very helpful and knowledgable of the vehicles on their lot. Trent was straight to the point and di with another Sacramento Dealership. Trent Wall was very helpful and knowledgable of the vehicles on their lot. Trent was straight to the point and did not waste my time. I told him what I was looking for and he found it. I highly recomend this Dealer to anyone in the market for a new or slightly used vehicle. Ask for Trent Wall. More
Andrew was by far the most genuine and friendly salesman ever! I've bought a total of five vehicles in my lifetime and every salesman had a sleazy bent to their pitch and turned into a "yes-man" on a dime. ever! I've bought a total of five vehicles in my lifetime and every salesman had a sleazy bent to their pitch and turned into a "yes-man" on a dime. Not Andrew! He gave us the pro's and con's backed up with his own personal evaluation of the vehicles we were considering. I entered the dealership already having my mind set on my Prius C with only a few reservations, but he cleared every single one of them up NOT by sugar coating over them, but, with sincere honesty, he elucidated on its shortcomings. This made me feel like I knew EXACTLY what I was purchasing, and not as if I got myself a clunker-in-disguise nor a tag-inflating-why-would-I-ever-need-these-options vehicle. I mean, seriously, every other guy SINCE Andrew all had ulterior motives. He made the paperwork process so smooth. Honestly, I did not have great credit but still, Andrew dealt with me very graciously. I was embarrassed about my credit score, but Andrew rooted for me to get the best deal that I could rather than be condescending. I really felt like he was on my side. Every salesman wants to close the deal, but Andrew wanted me to have the best vehicle I could get for my money. He has such a professional yet friendly relationship with the financial suits at the dealership that we were able to strike such a great price for my Prius! All-in-all, I am extremely glad with my experience at Folsom Lake Toyota. However, the Customer Service, Quality of Work, Friendliness, Overall Experience, and Price all hinged on one guy: Andrew Meisenholder. If you shop here, ask for this dude! Seriously! At the end of the day, after all the talk, I came home with the vehicle I wanted without any buyer's remorse because Andrew was so honest with me. I got exactly what I wanted! What more could you ask for in purchasing a car? More
Mr. Marcena was the first employee to greet me at the Dealership. I told him what I was looking for and he took me right to the vehicle that fit my requirements. He also provided me with all of the infor Dealership. I told him what I was looking for and he took me right to the vehicle that fit my requirements. He also provided me with all of the information that I needed to determine how I should finance the vehicle. Mr. Ly worked me through the paperwork and drove me out to the Dealership in Roseville where I was having my vehicle worked on (different Brand) to recover it and then to return to the Dealership. After the deal was completed, Mr. Marcena helped my son transfer our Yakima carrier from our old vehicle to our new one and he stayed with it until the transfer was completed. The dealership was exemplary and the staff courteous, knowledgeable, and friendly what more can I say. More
When I purchased my new 2012 Highlander I allso purchased a complete window tinting. I visited the service Department to setup an appointment and met Ryan Hansen. The appointment was setup for the following a complete window tinting. I visited the service Department to setup an appointment and met Ryan Hansen. The appointment was setup for the following morning and Ryan without hesitation took me over to the rental Department so that I would have a vehicle to use while my was being serviced. When my vehicle was finished he called me to let me know that my vehicle was available for pickup all in all a very easy experience and I am very satisfied with everyone at the Dealership and the Service Department. More
Where do I start first they tell me that the 12,000 mile certified used car warranty is bumper to bumper "" then I asked to see what it covers and they tell me you'll get it in the mail..then when I get it certified used car warranty is bumper to bumper "" then I asked to see what it covers and they tell me you'll get it in the mail..then when I get it in the mail it does not cover bumper-to-bumper. They also told me one price when I came in they give me another price for the car. That wasn't bad enough, when you call they don't care their salesman's are not very reputable. Nor are their finance managers. Go someplace else. More