Folsom Lake Toyota

BY FAR THE BEST EXPERIENCE I HAVE EVER HAD IN BUYING A NEW CAR. I HIGHLY RECOMMEND THIS DEALERSHIP. EVERYONE WE DEALT WITH WAS OUTSTANDING. I WILL RECOMMEND THIS DEALERSHIP TO MY FRIENDS. IT'S A SHAME THA NEW CAR. I HIGHLY RECOMMEND THIS DEALERSHIP. EVERYONE WE DEALT WITH WAS OUTSTANDING. I WILL RECOMMEND THIS DEALERSHIP TO MY FRIENDS. IT'S A SHAME THAT ALL DEALERSHIPS CAN'T OR DON'T OPERATE AT THIS LEVEL OF PROFESSIONALISM. I WOULD ESPECIALLY LIKE TO EXPRESS MY GRATITUDE TO JOHN KAY FOR HIS EXPERTISE IN HANDLING THE SALE. More

Not sure I got the best deal from the "management closers" but Navid Vaziri and Blaid Butler did a great job in assisting with my purchase of the Tundra. I bought the car through the Costco program closers" but Navid Vaziri and Blaid Butler did a great job in assisting with my purchase of the Tundra. I bought the car through the Costco program but I could never figure out if buying through Costco helped or hurt in that I submitted a request for a quote for a Tundra with specific features and that information I took the time to submit was never factored in and in fact I ended up looking at Tundras with different specs. In addition, I was told by the Costco printout to see the fleet manager but he was basically too busy to assist me (except a very brief meet and greet) and no one ever looked at the Costco information that I took the time to fill out and submit previously. Frankly, while I was generally ok with the overall car buying experience, especially the friendliness and help I received from Navid and Blaid at Folsom Lake Toyota I was not pleased with the Costco experience in that I really didn't see what benefit(if any) I received going through the Costco program. More

Very welcome atmosphere, no high pressure, very helpful, extremely friendly, great sense of humor(very important, had the product we wanted. We will recommend this salesman and dealership. extremely friendly, great sense of humor(very important, had the product we wanted. We will recommend this salesman and dealership. More

Have obtained several Toyota vehicles from Ben. The experience is always pleasurable and professional. Ben has always been very helpful and he presents various alternatives to see how best to structur experience is always pleasurable and professional. Ben has always been very helpful and he presents various alternatives to see how best to structure the lease (or purchase) to suit my needs and to assure I get a very good price. None of the typical "high pressure" I have felt at most other dealers. Highly recommend Ben. The other part of the experience is service. The service department is great as well and have dealt with Ryan who is a real pro and very knowledgeable. Always feel comfortable having Ryan write up my service orders. Excellent dealer from sales to service. Would not go anywhere else. More

The dealership was friendly and easy going , no high pressure. Myself I never settle on the first offers, I haggle different points , I was there 2 hours or so and then I left telling them I would thin pressure. Myself I never settle on the first offers, I haggle different points , I was there 2 hours or so and then I left telling them I would think about it. My salesman Ken was very kind and agreed that only I know my budget. I thought about it that night and talked about it with my wife and went back the next day and bought the vehicle. They were very gracious and were quick and efficent. They took the time to go over the vehicle and explain every thing, every button, switch, all electronics etc. No remorse I feel good about the purchase. More

I had a great experience at Folsom Lake Toyota! Beginning with Carl Spango, he was friendly, not pushy and seemed genuinely interested in helping me find the right car for me. Negotiating is never fun, but J with Carl Spango, he was friendly, not pushy and seemed genuinely interested in helping me find the right car for me. Negotiating is never fun, but Jim McMullen was very reasonable and straight forward and worked hard to get the right price for me. I didn't feel pressured to add on extras in the ways many sales people can be. He was very helpful, answered all my questions and helped my purchase go very smoothly. Lastly, Blaid Butler was very helpful is setting up all my car's features. He was patient and explained everything thoroughly. Purchasing a car can be an intense process but I felt respected and valued as a customer at Folsom Lake Toyota. These 3 did a great job! I would recommend this dealership! More

Thanks Steve and Tony for making the experience ofbuying a new truck less painfull. The patience you showed helped me talk my husband ramon into buying that day. We have already recommended you to our frien a new truck less painfull. The patience you showed helped me talk my husband ramon into buying that day. We have already recommended you to our friends next door. More

Great selection, we found exactly what we were looking for. We got what we wanted for the trade-in and we paid the price we wanted to pay. The email communication was exceptional. the customer service for. We got what we wanted for the trade-in and we paid the price we wanted to pay. The email communication was exceptional. the customer service was great as well. More

I would like to thank John Key for the best car buying experience of my life! I work for another Car Dealer here I the Sac. Area and I was looking at other dealers (Maita & Thompsons) both had really goo experience of my life! I work for another Car Dealer here I the Sac. Area and I was looking at other dealers (Maita & Thompsons) both had really good deals on the Prius c III we wanted. I received an email from John asking if we were still looking and I replied yes we are. Told him the situation and about the discounts at other dealers. With in a few hours I received an email outlining their price match to their competition. We drove straight down. Test drove and leased out Absolutely Red Prius c III in two ours. Billy was our finance man and treated my wife and I with kindness and most importantly RESPECT. Plain and simple here folks. Call John Key and he will be your Toyota Man for life. I know that he is for my family and I. Thanks again to John and Billy for providing such a great buying experience. More

Trent did a fantastic job of giving us information about purchasing a new car, he walked us throgh the process every step of the way. He was extremely personable, well informed, very professional. Prices we purchasing a new car, he walked us throgh the process every step of the way. He was extremely personable, well informed, very professional. Prices were very fair and no game playing with numbers. It was the best experience we have had buying a car. We won't go anywhere else next time we want to purchase a Toyota. More