
Folsom Lake Toyota
Folsom, CA
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I found my experience at folsom lake toyota to be top notch as far as im concerned. The day before i went to folsom lake toyota i was at roseville toyota looking at used Tundra's, i found one i liked and notch as far as im concerned. The day before i went to folsom lake toyota i was at roseville toyota looking at used Tundra's, i found one i liked and took it to the next step to talk price. This is when it all went south for me, the guy that took me on the test drive was great but the next guy they bring out after that was nice at first then not so nice when i told them im not going to sign anything today. He continued to push and push until i had told them 4 times im not signing anything today. Im not going to use names but this man was turning red in the face, i could tell he was not happy with me. The final straw that broke the camels back was when he made a comment on why i need my wifes permission to buy the truck, that was it for me. Now lets talk about my visit to folsom lake toyota, first off i looked online and found a brand new truck for the same price that roseville was trying to sell me a used truck with numerous scratches and a dent in the bumper. So i took the drive to folsom lake and was greeted by D.J sihgn, he was very polite and took me for a test drive, i said lets take it to the next level. So D.J introduced me to Tony D. Clay and i was greeted with a smile and a hand shake. I told them about my experience the day before and they assured me it would be nothing like that here. After talking for a few minutes i honestly felt if i wanted to leave that Tony would have shook my hand and said have a great day Adam, but i was going nowhere they earned my business for life. Although my new Tundra will last me at least 20 years i plan on bringing my wife to folsom lake toyota to replace her Chevy Tahoe when needed. I highly recommend folsom lake toyota for your next toyota purchase, Ask for D.J sihgn and Tony D. Clay these are good guys and they have earned my business for life. More
Our thanks to Ken Sinaki for providing excellent customer service. He was very attentive from start to finish and made our car buying experience a pleasant time. service. He was very attentive from start to finish and made our car buying experience a pleasant time. More
thanks you to Ken Sinaki and Carl Dubyak for great customer service, friendly environment nice people are very accommodating and well mannered and always looking on your needs. customer service, friendly environment nice people are very accommodating and well mannered and always looking on your needs. More
Denied my claim, and stated that my "Extended Warranty" that I paid addition amount for was no longer active. I have not even driven the car for more than 10000 miles. So why did I pay the ext Warranty" that I paid addition amount for was no longer active. I have not even driven the car for more than 10000 miles. So why did I pay the extra amount for? I guess nothing. The would not help me out in any way. I will never buy another vehicle from Folsom Lake Toyota. I would go to Elk Grove Toyota. More
We found an incredible deal on a new Camry (2012) and went in to make a purchase. We ended up walking out the door feeling very happy with the amount we spent and the easiness of getting in and out on a went in to make a purchase. We ended up walking out the door feeling very happy with the amount we spent and the easiness of getting in and out on a Thursday evening. Trent Wall did a great job helping us get situated. We knew we wanted a Camry, but we decided to spend $1,000 more after he showed us an upgraded version (well worth it). I'm thankful we did not walk out with the lowest-grade model and I'm grateful that Trent did not put pressure on us to spend more or beyond what we came in to spend. More
We have bought 2 cars from Michael. Both times he was amazingly helpfulin finding the car we wanted at at good price. He remebered us amost 5 years later when we wanted to make the second purchase. The amazingly helpfulin finding the car we wanted at at good price. He remebered us amost 5 years later when we wanted to make the second purchase. There was no pressure to purchase and he found the accessories that we wanted on the model we asked for. More
I usually try and avoid dealerships most of the time when looking for a used car but Folsom Lake Toyota was the BEST EXPERIENCE!! If your going to buy a car stop by and see Karl Spargo; he is very knowledgab looking for a used car but Folsom Lake Toyota was the BEST EXPERIENCE!! If your going to buy a car stop by and see Karl Spargo; he is very knowledgable about all cars, great personality and I promise you will leave feeling good about buying your car!! I LOVE MY CAR AND I LOVE MY WARANTTY!!!! LYNDIE More
Trent Wall was great to work with. We were looking for first car for our daughter and he made the experience painless and easy. He was quick with answers and helpful when he needed to be, but stepped back first car for our daughter and he made the experience painless and easy. He was quick with answers and helpful when he needed to be, but stepped back when appropriate and let us evaluate the car and the deal. His product sold itself, so his level of involvement was perfect! If you need a car, go see Trent! More
I LOVE EVERYTHING, EXCEPT FOR MY SPOUSE AND I WAITED A WHILE BEFORE WE G0T TO SIGN THE PAPERS FOR THE CAR FOR THE LOAN PROCESS...BUT OVERALL IT WAS GREAT!!!! WHILE BEFORE WE G0T TO SIGN THE PAPERS FOR THE CAR FOR THE LOAN PROCESS...BUT OVERALL IT WAS GREAT!!!! More
Craig is a great salesman....Patient, nice and non-pressuring. Would definitely buy another car from him in the future. Mo worked the details with us....tough but fair. Great place to buy a car! non-pressuring. Would definitely buy another car from him in the future. Mo worked the details with us....tough but fair. Great place to buy a car! More