
Folsom Lake Toyota
Folsom, CA
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We went in to lease a new Scion tC. A young salesman from the Toyota side (Trent) came over and showed us the car. He was very polite, knowledgeable and enthusiastic about the car and did not appear to from the Toyota side (Trent) came over and showed us the car. He was very polite, knowledgeable and enthusiastic about the car and did not appear too frightened by my handling of the stick shift during the test drive. His enthusiasm and service were notable from another standpoint as well. It seems that there are only very small commissions on the scions and because he is not one of the dealership's official scion reps, he was not really in line to gain anything from a sale on that side of the dealership. Kudos to you Trent! After the test drive, Trent handed us over to a Scion rep named Eddie Givsan. Working with Eddie on a Scion purchase was the best experience I have had in a new car dealership and I've done this at least ten times in the last twenty-five years. Part of the pleasure of this deal was the Scion experience itself, the prices are set so there is no haggling about any part of the deal. The other pleasant part was Eddie himself. He is a VERY interesting character and was a real delight to work with. Now we will say that it is no trip to the amusement park, waiting for the financing and paperwork to be done and you could tell that the dealership's management was somewhat less enthusiastic than Eddie and Trent to be selling a small profit Scion vs. their other products. But Eddie pushed the deal through the office and kept us entertained with his interesting history until the final paperwork was ready. There was some pressure from the finance guy Kerry, when we were signing paperwork: to buy extra warranties, protections, etc. but the pressure was not unbearable and I'm sure he is required to push those products to keep his job. The paperwork was all correct and the car was delivered clean and full of gas as soon as we had finished signing. We would highly recommend both Eddie and Trent if you are going to purchase something from Folsom Lake Toyota. I can't say that if you're buying a Toyota that you won't get the usual dealership games being played to try to sell you extra muffler bearings and floor mat coatings, but at least on the Scion side, things are hassel-free. More
From the time I arrived at Folsom Lake Toyota Lyi Minh approached me right away and the next day I drove off in the car I wanted. Thank you Lyi Minh for your great customer service and helping make my exp approached me right away and the next day I drove off in the car I wanted. Thank you Lyi Minh for your great customer service and helping make my experience with Folsom Lake a rewarding one. Gennell Sires More
Craig was a great sales man. He did everything we needed without pressuring us or being too pushy. He made buying a car from Folsom Lake Toyota and good experience. Thanks without pressuring us or being too pushy. He made buying a car from Folsom Lake Toyota and good experience. Thanks More
Eddie was a pleasure to work with. He was able to find me the best deal with a tough credit history to work with. He was very friendly with a smile on his face the whole time. I highly recommend Folsom Lake the best deal with a tough credit history to work with. He was very friendly with a smile on his face the whole time. I highly recommend Folsom Lake Toyota, and ask for Eddie Givsan! More
Ken Sinaki was very knowledgeable about the Sienna minvan. He was also warm and respectful. We left Maita toyota because they told us the seats wouldn't come out. The overall buying experience was abo minvan. He was also warm and respectful. We left Maita toyota because they told us the seats wouldn't come out. The overall buying experience was about as good as you can expect. We also have our 2008 Prius serviced at this dealership and that has been a good experience as well. Tony Clay is a very good sales manager. More
Steve and his manager Tony were very professional and not at all pushy. I highly recommend them. I will come back again. For me to say that about a dealership is very surprising, because I have had some bad at all pushy. I highly recommend them. I will come back again. For me to say that about a dealership is very surprising, because I have had some bad experiences in my life with car dealers. More
Had a good experience trading in our 2009 Corolla for a 2012 Camry. Our sales guy, Richard, was very polite and nice as we test drove numerous cars. Both he and the manager, Tony, were pleasant to deal wit 2012 Camry. Our sales guy, Richard, was very polite and nice as we test drove numerous cars. Both he and the manager, Tony, were pleasant to deal with and very polite to my husband, an ex-car salesman. My husband was happy that he was able to negotiate the trade-in value and new car price that fit our budget. The only part of the transaction that I did not enjoy was dealing with the finance guy and how he went on and on about the car warranties. My husband had to get back to work, so I was left to finish up the paperwork and the very hyper financing guy took way too much time and I was exhausted by the time I got out of his office. This is our second car purchase from this dealership and we will not hesitate to go back for our next car purchase. More
Great service, good price, very accommodating. Salesman was very nice, helpful, and quick. But I resented having to sit through sales pitch for the various warranties when I was not interested in any of th was very nice, helpful, and quick. But I resented having to sit through sales pitch for the various warranties when I was not interested in any of them. I was polite at first but the warranty fella just kept telling me stories about why I should consider these various warranties. I just needed to get out of there with my new car, and study the value of the warranties on my own. He knew if I did he'd not get me to sign up for any of them, as most consumer advisors recommend against them. More
Steve did a great job. Telling me everything about the car, options, values, etc. It was one of the best experiences that I had when purchasing a used car. car, options, values, etc. It was one of the best experiences that I had when purchasing a used car. More