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Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.6
1,694 Reviews
Call Dealership (916) 355-1500
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12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,694 reviews

June 25, 2025

Service Advisor, Rental Advisor and Cashier Advisor were all Excellent and I was super impressed with their knowledge understanding and experience. Loved my Experience. More

by tinam0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solemen ( sorry) spelling excellent advisor
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Jun 26, 2025 -

Folsom Lake Toyota responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 25, 2025

No thank you. I do not feel up to it. Maybe next time . The end. More

by Gina.Nicholas5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember
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Jun 26, 2025 -

Folsom Lake Toyota responded

Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you.  Dave Lanzone Service Manager | Folsom Lake Toyota dlanzone@group1auto.com

June 24, 2025

very professional. i’m always treated well and most of all my car is very well taken care of there!! More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon
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Jun 25, 2025 -

Folsom Lake Toyota responded

Hi Vanessa, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 22, 2025

Efficient, friendly and reliable. Very impressed with their personal touch of kindness and consideration Thanks More

by chipster156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Aaron
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Jun 24, 2025 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

June 21, 2025

I have purchased two vehicles from Folsom Lake Toyota and always appreciated the service that I’ve received. No complaints from me. More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Odum
Report | Print
Jun 23, 2025 -

Folsom Lake Toyota responded

Hello Larry, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 21, 2025

Even though I live far from the shop, I always choose to take my Toyota there for maintenance because they’re always well-prepared for what my car needs and they do it perfectly. Labor isn’t cheap, but the More

by S51kara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael St Pierre
Report | Print
Jun 24, 2025 -

Folsom Lake Toyota responded

Hi, thank you so much for your feedback! We hope you have a great day!

June 19, 2025

Brandon was very helpful with my Sequoia. They gave me a complete report to help with my decision on repairs. More

by Andym0403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service
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Jun 21, 2025 -

Folsom Lake Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brandon here at Folsom Lake Toyota! Thank you again, and have a fantastic day!

June 17, 2025

I’m always satisfied when I take my car into Folsom Lake Toyota Service Center. My car always gets Toyota parts and the best service. Chris Avalos is the service representative I always ask for. He is kind More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos
Report | Print
Jun 18, 2025 -

Folsom Lake Toyota responded

Hi Tracy, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! Thank you again, and have a fantastic day!

June 17, 2025

There was an issue with the computer system so I was there longer than I expected. It would have been nice to receive something for the inconvenience! More

by Doctor V
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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June 15, 2025

This dealer has consistently good and reliable service. Their service department is thorough and timely. More

by Crod936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
Report | Print
Jun 17, 2025 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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