Back

Folsom Lake Toyota

Folsom, CA

4.6
1,461 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

Directions

By Type

Showing 1,461 reviews

December 24, 2024

Great service and work, as always. Paul is dedicated, efficient and customer service focused and directed! More

by Janie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Dec 25, 2024 -

Folsom Lake Toyota responded

Hi Janie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 24, 2024

Easiest vehicle purchase that I have had. Folsom Lake Toyota gave me a great deal and had me on the road in no time. More

by stottlethrottle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Wall
Dec 25, 2024 -

Folsom Lake Toyota responded

Hi, thank you so much for your positive comments about Folsom Lake Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

John Key has been wonderful from start to finish. From our initial contact of going over what type of vehicle with all the options that we wanted and finally picking up out vehicle. Thank you More

by Jaafar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Key
Dec 25, 2024 -

Folsom Lake Toyota responded

Hi Jaafar, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2024

Car was repaired is working ok now. Only took more time. Gabriel was also very helpful. He is really a very good service associate. More

by Balbir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
Dec 25, 2024 -

Folsom Lake Toyota responded

Hi Balbir, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2024

I got new tires at this dealership and when I drove the truck home the alignment was off And the truck pulled to the right. I went in the next day to have it fixed. After re-picking up the truck, it still More

by junglevault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gibriel Kargbo
Dec 24, 2024 -

Folsom Lake Toyota responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to your recent visit with us. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Rich Russo Service Director rrusso@Group1Auto.com

December 22, 2024

Exceptional service, professional staffing. Chris Avalos, my service writer is an asset to your organization. I have over 400,000 miles on my 2005 Toyota Highlander and have never had it servi More

by Mom23boys46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos
Dec 24, 2024 -

Folsom Lake Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Folsom Lake Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2024

I I’ve the way all the service is fast n caring! thank you Gilbert! More

by Knurcin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
Dec 23, 2024 -

Folsom Lake Toyota responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

December 21, 2024

I had an unexpected servicing requirement for my truck that needed to be performed. If it wasn’t performed, my truck wouldn’t be drivable. I had a lot of excessive bills this month and put me in a difficu More

by Sean Waverack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas, Service Advisor (last name not noted).
Dec 23, 2024 -

Folsom Lake Toyota responded

Sean, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 20, 2024

Knowledgeable, friendly staff. I felt comfortable asking my questions and appreciated the responses. I would highly recommend this dealership and service dealership. More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith
Dec 22, 2024 -

Folsom Lake Toyota responded

Hi Debra, we are so happy to read such a great review about Folsom Lake Toyota! We do hope we can be of assistance in the future. Take care!

December 20, 2024

Courteous and knowledgeable. I love working with their service advisors. They take the time to explain what “needs”’to be done and suggestions for the future. In particular Danny More

by Mkerrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross.
Dec 22, 2024 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

...
19
...