
Folsom Lake Toyota
Folsom, CA
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John Key has been wonderful from start to finish. From our initial contact of going over what type of vehicle with all the options that we wanted and finally picking up out vehicle. Thank you From our initial contact of going over what type of vehicle with all the options that we wanted and finally picking up out vehicle. Thank you More
I got new tires at this dealership and when I drove the truck home the alignment was off And the truck pulled to the right. I went in the next day to have it fixed. After re-picking up the truck, it still truck home the alignment was off And the truck pulled to the right. I went in the next day to have it fixed. After re-picking up the truck, it still had the same pull to the right. The next day I went in a third time and finally, the issue was resolved. But only after countless hours of my time and gas were wasted going to and from, and waiting at the dealership. It should have been done right the first time More
Exceptional service, professional staffing. Chris Avalos, my service writer is an asset to your organization. I have over 400,000 miles on my 2005 Toyota Highlander and have never had it servi Chris Avalos, my service writer is an asset to your organization. I have over 400,000 miles on my 2005 Toyota Highlander and have never had it serviced anywhere other than Folsom Lake Toyota. y More
I had an unexpected servicing requirement for my truck that needed to be performed. If it wasn’t performed, my truck wouldn’t be drivable. I had a lot of excessive bills this month and put me in a difficu that needed to be performed. If it wasn’t performed, my truck wouldn’t be drivable. I had a lot of excessive bills this month and put me in a difficult position financially. Lucas, my service advisor, worked with me to ensure the service cost was as low as possible, but maintaining competent servicing of the truck. I appreciate the help him and his technicians provided me. More
Knowledgeable, friendly staff. I felt comfortable asking my questions and appreciated the responses. I would highly recommend this dealership and service dealership. I felt comfortable asking my questions and appreciated the responses. I would highly recommend this dealership and service dealership. More
Courteous and knowledgeable. I love working with their service advisors. They take the time to explain what “needs”’to be done and suggestions for the future. In particular Danny I love working with their service advisors. They take the time to explain what “needs”’to be done and suggestions for the future. In particular Danny Cross who is the best service advisor I have had over 12 years and three different dealerships. More