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Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.6
1,586 Reviews
Call Dealership (916) 355-1500
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12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,586 reviews

July 26, 2025

My first visit to Folsom Lake Toyota was great. I was met as I pulled up quickly signed in all work was completed on time. More

by stevebennett112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Jul 27, 2025 -

Folsom Lake Toyota responded

HI, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2025

Great service! It was fast for an oil change even on a busy Saturday morning. Will come back again and again. More

by hao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Jul 27, 2025 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

July 25, 2025

Great Service. I went there for a Remedy Notice. Gibriel was extremely polite by making sure I had a ride home and then a return to pick up my car. Thank you! More

by cinka2000
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel
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Jul 27, 2025 -

Folsom Lake Toyota responded

Hi, we're happy you found Gibriel to be so supportive during your experience here at Folsom Lake Toyota. We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2025

Excellent customer service and I would recommend Folsom Toyota to everyone. My service advisor was really great and honest. I will continue having my car serviced there in the future. More

by n2akitas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Report | Print
Jul 28, 2025 -

Folsom Lake Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Thanks for the recommendation, and have an amazing day!

July 23, 2025

Everyone At Folsom lake Toyota service department are top notch! They always go above and beyond. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McMullen
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Jul 24, 2025 -

Folsom Lake Toyota responded

Hi Katie, we are very happy to have provided you with such a positive experience! We hope you have a great day!

July 23, 2025

Once again promised something and when I arrived everything I was told on the phone was a gimmick to get me into the dealership. More

by Acharles5637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Odum
Report | Print
Jul 25, 2025 -

Folsom Lake Toyota responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Dave Lanzone, Service Manager Folsom Lake Toyota | 916.850.8459 | dlanzone@group1auto.com

July 23, 2025

Great experience. I’ve been working with GBrial for years and the service never disappoints More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GBrial
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Jul 26, 2025 -

Folsom Lake Toyota responded

Hello Lori, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

July 23, 2025

Folsom Toyota is the best. all the staff members are extremely kind and helpful. I moved from the Bay Area and find that folsom lake service department is 50 times more helpful More

by colelauritzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jul 26, 2025 -

Folsom Lake Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

July 23, 2025

We had a great experience at folsom Lane Toyota! John Key was our salesman and he was thorough, professional and low pressure. He was the BEST!!! More

by akersrdh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Key, Robbie
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Jul 26, 2025 -

Folsom Lake Toyota responded

Hello, we're happy you found John to be so supportive during your experience here at Folsom Lake Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2025

I now will always be going back to get . you Toyota Cross serviced there since I have Danny Cross as my advisor.. a much better experience then the past warranty visit and service visit I had More

by mmesch_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANNY Cross
Report | Print
Jul 23, 2025 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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