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Folsom Lake Toyota

Folsom, CA

4.6
2,015 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 2,015 reviews

August 26, 2026

Excellent customer service. Chris Avalos is always great to work with! I appreciate how efficiently things are done. More

by Sheela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos
Aug 30, 2026 -

Folsom Lake Toyota responded

Hi Sheela, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

August 25, 2026

The salespeople were very courteous and did not rush me. I ordered my Rav 4 and they kept me informed on the delivery datea nd quickly responded to all of my questions. The sale was smooth and they worked More

by Slmeekss
Recommend Dealer
Yes
Employees Worked With
Trey and Lain.
Aug 30, 2026 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2026

Purchase of Toyota Camry LE Ocean Gem on 08-20-2026 We would like to thank Folsom Lake Toyota and Noah for a great shopping experience. We were very impressed with the professionalism and patience shown b More

by Camelia C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah, Carl
Aug 23, 2026 -

Folsom Lake Toyota responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2026

Great experience, everyone is real nice, my service writer,Sam Hopper was very helpful and super nice, made my experience wonderful, the waiting area is very comfortable. More

by jochuck56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam hopper
Aug 21, 2026 -

Folsom Lake Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2026

Super helpful and kind Dealt with Rob he was great! I would go back in a heartbeat 👍 More

by Debbie Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob in service
Aug 21, 2026 -

Folsom Lake Toyota responded

Hi Debbie, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. If you're ever in need of more help, please let us know!

August 20, 2026

Fast and efficient, ordered the part and got my repair done quickly! Service was professional! More

by baj17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hopper
Aug 21, 2026 -

Folsom Lake Toyota responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2026

Service while you wait was incredibly slow; it took 3 hours for a 10000 mile service and to change a tire with a nail in it. Also the customer person who texted me that I should ask for him made me wait More

by Leonamketterl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 27, 2026 -

Folsom Lake Toyota responded

Thank you for your feedback. We understand your frustration with the three-hour wait for your scheduled service and tire replacement, as well as the delay in connecting with the advisor you were initially directed to. We’re glad another team member was available to assist you promptly. Your comments will be shared with our team as we work to improve appointment efficiency and the check-in experience. We hope your next visit is much smoother.

August 17, 2026

Service today with Jay and the parts people was great. Jay was great and handled my service needs professionally and in a very timely manner More

by Cbquirch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bridgeman
Aug 27, 2026 -

Folsom Lake Toyota responded

Hi, we're happy you found Jay to be so supportive during your experience here at Folsom Lake Toyota. We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2026

When I had issues with car Jeremiah and Mitchell where very rude Sonny Adam and Noah really awesome and Jim in service More

by joanneblanchard1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah ,Sonny,Adam, good guys Mitchell and Jeremiah very rude after purchase of car
Aug 22, 2026 -

Folsom Lake Toyota responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

August 14, 2026

Really appreciate Jay Bridgeman. He thoroughly checked my car’s service history and made his recommendations accordingly. When my car’s service was finished, he promptly called me an More

by lalakers62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bridgeman
Aug 15, 2026 -

Folsom Lake Toyota responded

Hi, thank you for your wonderful review! We're thrilled to hear that Jay provided you with reliable service by thoroughly checking your car's service history and making timely recommendations.