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Folsom Lake Toyota

Folsom, CA

4.6
2,097 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 2,097 reviews

October 28, 2026

Friendly staff, vehicle ready, and the transaction was easy. I simply booked the vehicle online, and upon my arrival, I was guided to go and take a look at it. Everything was very quick. More

by skylertran2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seyed
Oct 29, 2026 -

Folsom Lake Toyota responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2026

The service writers I have dealt with are both professional and friendly. They are knowledgeable and willing to look up answers in a reasonable amount of time if they don't know at that time. Serv More

by newmation25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vo Anh
Oct 29, 2026 -

Folsom Lake Toyota responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2026

I was happy about how fast my car was done. Brandon was great and very friendly. More

by sheilasumpter77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 02, 2026 -

Folsom Lake Toyota responded

Hi, thanks for your praise and kind comments about Brandon. Feel free to reach out to us if you need anything. Have a wonderful day.

October 27, 2026

Effective, but not the most customer friendly experience. Never felt appreciated that I chose to bring my new Camry to their dealer for Toyota maintenance that’s include with the purchase. The service adviso More

by Camry Dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Oct 29, 2026 -

Folsom Lake Toyota responded

Thank you for taking the time to share your feedback. We appreciate you choosing Folsom Lake Toyota for your Camry's maintenance and are sorry to hear that your visit did not leave you feeling valued. We strive to provide clear information regarding recalls and Toyota Care services while offering maintenance recommendations that are intended to help customers make informed decisions, never to create pressure. Your comments regarding communication, the recall process, and your overall experience have been shared with our team for review. We value your business and hope to have the opportunity to provide you with a more welcoming and customer-focused experience on your next visit. Thank you, Ryan Triebess Service Manager Folsom Lake Toyota rtriebess@group1auto.com

October 27, 2026

We couldn't be happier with our experience at Folsom Lake Toyota! From start to finish, Omar truly went above and beyond to make sure we were taken care of. His professionalism, patience, kindness, and genui More

by Xilithe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Oct 30, 2026 -

Folsom Lake Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 23, 2026

Great staff, good service. They did a very detailed check up of my car, and I feel confident that they helped me keep my car in good shape. More

by Dahliared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caldwell
Oct 24, 2026 -

Folsom Lake Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 23, 2026

Good fast service. Just want to make sure they have enough doughnuts for all those who wait inside the service center. More

by babywadhwa2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Gonzalez
Oct 24, 2026 -

Folsom Lake Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 23, 2026

I had a great experience purchasing my Toyota Sienna 2026 le awd. The sales agent Ed was professional, friendly, knowledgeable, and very helpful throughout the entire process. Ed answered all my questions, e More

by John T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed
Oct 24, 2026 -

Folsom Lake Toyota responded

Hi John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 22, 2026

Good Custemer service , Jorge Garay has really nice way to treat people hope you add more people Like him More

by Lago de folsom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Garay and Alex Vaca
Oct 27, 2026 -

Folsom Lake Toyota responded

Thank you for your feedback and for recognizing Jorge Garay’s excellent customer service. We’re glad he made such a positive impression and will be sure to share your kind words with him. We appreciate your support!

October 21, 2026

This is where I bring my Camry for service. Brandon is terrific, and I feel like he listens to me. The result is always perfect. Thank you! More

by Mark Fagley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 23, 2026 -

Folsom Lake Toyota responded

Mark, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Folsom Lake Toyota. If you have any further questions, please don't hesitate to reach out!