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Folsom Lake Toyota

Folsom, CA

4.6
1,462 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,462 reviews

December 06, 2024

FLT was very helpful, no pressure for me as I was trying to decide the vehicle to purchase. My questions were answered & I was able to spend time thinking about this big unexpected purchase with NO pressure More

by Sydneywalker44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Tern, Trent Wall
Dec 06, 2024 -

Sydneywalker44 responded

Thank you FLT, our family has bought from you five times with four different family members! We appreciate your help & customer service!

December 06, 2024

Sales staff were efficient and courteous. They answered all our questions. We however had problems with your contract sales person. More

by raiderclif
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken and Vladimir Sosin, Steve Dowd, Trent Wall
Dec 08, 2024 -

Folsom Lake Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

December 04, 2024

Chris Avalos is an excellent Assistant Service Manager who has taken care of my RAV4 for years. He and Chief Mechanic Juan (Vasquez?) have identified potential issues before they became problematic; as a More

by jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos, Service Department - FIVE STARS!
Dec 05, 2024 -

Folsom Lake Toyota responded

Hi Jean, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2024

The salesman, Jesus Zamora, was great to work with in buying a new car. He explained everything, was very courteous and very understanding when I had to say goodbye to my beloved Saturn. Five stars! More

by Nancy P
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesus Zamora Sales Department
Dec 20, 2024 -

Folsom Lake Toyota responded

Hi Nancy, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 03, 2024

The transaction went down really smoothly. Both the sales rep “Jerry” and the finance guy “Mo” were a pleasure to work with. It was a simple financial transaction too - just a deposit via cred More

by karl8704
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Costello; Mo Eshlam
Dec 20, 2024 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2024

Everyone was so kind and respectful. Great advocate for their clients! Down to earth people. More

by lexyshoquist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek with service and Noah S. With sales
Dec 20, 2024 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2024

The service advisor Michael Pierre I have been working with at this dealership is very professional, friendly and a good listener. He goes out of his way to address my concerns about my vehicle (if any). More

by Arun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pierre
Dec 20, 2024 -

Folsom Lake Toyota responded

Hi Arun, we're glad you had such a wonderful experience with us! Thank you again for leaving us this response!

December 02, 2024

Great work by Carl and Zack. Had 4 cars ready to drive. Very efficient and knowledgeable. More

by Grammy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl and zack
Dec 20, 2024 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2024

We had a wonderful experienced with this dealer. Our Salesman Sean Taylor went above and beyond. Explained everything to us and even the features of the car. He is also very knowledgeable. It was a More

by Claire._.bear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Taylor, Trent Wall
Dec 03, 2024 -

Folsom Lake Toyota responded

Hi, we're happy you found Taylor to be so supportive during your experience here at Folsom Lake Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 02, 2024

Plenty of chairs available to work. Clean environment and comfortable. Very good experience at this service center. More

by huywong
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hamlin
Dec 20, 2024 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

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