Back

Folsom Lake Toyota

Folsom, CA

4.6
1,488 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

Directions

By Type

Showing 1,488 reviews

November 13, 2024

Very cooperative and friendly staff, with nice and clean office. The price is a dealership price so you should expect a little bit more expensive than conventional places. In general, I will recommend thi More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
Nov 18, 2024 -

Folsom Lake Toyota responded

Hi, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

November 08, 2024

Salesman John and finance guy John were great! ! Boss man was an xxxxxxx… i guess that’s his “job””?? Tried to make it personal by saying he was a nice guy… and said “did you come here to leave in More

by staciCstark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John finance guy- 5 stars!, John Key
Nov 11, 2024 -

Folsom Lake Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 08, 2024

Tasso and Mitchel were very helpful in the whole process of leasing a vehicle. They also assisted in my return of a rental car to Enterprise in Folsom. There was a delay in completing the paperwork, but it More

by Mokeffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Dowd, Trent Wall
Nov 11, 2024 -

Folsom Lake Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. If you have any further questions, please give us a call. We're always happy to help!

November 07, 2024

Peter is great. Will work with him again. Love the knowledge and communication. Prompt call back. More

by khamlotakoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter A
Nov 09, 2024 -

Folsom Lake Toyota responded

Hi, we're happy you found Peter to be so supportive during your experience here at Folsom Lake Toyota. We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2024

Very good service department with quick and courteous service. They are also quick and conscientious. Shout out to my service advisor Lucas! More

by bide8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Nov 09, 2024 -

Folsom Lake Toyota responded

Hi, thank you so much for your positive comments about Folsom Lake Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2024

Rick Brown is awesome. I’ll be so sad for me (happy for him) when he really retires. FLT gets me in promptly as scheduled & back on my way in time promised. More

by Cl_lyden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Nov 09, 2024 -

Folsom Lake Toyota responded

Hello, we are delighted to have given you such a positive experience! Please don't hesitate to let us know if there's anything else we can do for you.

November 06, 2024

I made an appointment a week in advance and stated I would be waiting for my vehicle. I arrived on time and went to the lobby to wait. After almost 2 hours I went to inquire about the status of my truck More

by steveretherford
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t catch the mechanics name. Service rep was Hue.
Nov 09, 2024 -

Folsom Lake Toyota responded

Thank you for speaking with us about your concerns about extended wait times in our service department. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. Austin Cross Service Manager (916)850-8491

November 05, 2024

Working with John and Skyler in internet sales was an amazing experience. They made everything easy and were ready to help me finish the purchase before I even came in! More

by Logan Howard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler Michael, John Key
Nov 06, 2024 -

Folsom Lake Toyota responded

Hi Logan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

Great service. Great experience. I would recommend this dealership to anyone in need of service or repair. More

by Wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Fisher
Nov 07, 2024 -

Folsom Lake Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Folsom Lake Toyota

November 02, 2024

Danny Cross is a pleasure to work with. He knows what he is doing and keeps me informed on what is going on during the service. I would recommend him to other customers. More

by jokland2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
Nov 04, 2024 -

Folsom Lake Toyota responded

Hi, we are very happy Danny Cross could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

...
27
...