
Folsom Lake Toyota
Folsom, CA
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Not enough effort was made to get parts for my car in a timely manner. I also scheduled an appointment for the repair but had to wait 45 minutes to get "checked in". timely manner. I also scheduled an appointment for the repair but had to wait 45 minutes to get "checked in". More
All employees were pleasant and helpful. Anh Vo my Assistant Service Manager was exceptionally helpful. All in all a nice experience. Thank you. Anh Vo my Assistant Service Manager was exceptionally helpful. All in all a nice experience. Thank you. More
My Service Advisor (ANH VO) was excellent, had answers to all my questions, made recommendations, kept me informed of my vehicle’s progress in the shop, (I was waiting in the dealership lounge), explained th all my questions, made recommendations, kept me informed of my vehicle’s progress in the shop, (I was waiting in the dealership lounge), explained the results of my maintenance performed. Could not have been better. More
They are friendly and waiting area was comfortable. I had an appointment and it still took just over two hours. So I’m not sure an appointment helps. I had an appointment and it still took just over two hours. So I’m not sure an appointment helps. More