Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.6
1,492 Reviews
Call Dealership (916) 355-1500
View Awards

12747 Folsom Boulevard

Folsom, CA

95630

Directions

By Type

Showing 1,492 reviews

October 18, 2024

My Service Advisor (ANH VO) was excellent, had answers to all my questions, made recommendations, kept me informed of my vehicle’s progress in the shop, (I was waiting in the dealership lounge), explained th More

by Twarrenedh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anh Vo
Report | Print
Oct 19, 2024 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2024

Excellent maintenance and on time! As we have come to expect, Folsom Toyota performed well! More

by Jerrbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
Report | Print
Oct 19, 2024 -

Folsom Lake Toyota responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2024

I am happy with the service especially when I contrast it with experiences with other shops around town . More

by 04-sirloin.jump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
Report | Print
Oct 20, 2024 -

Folsom Lake Toyota responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2024

They are friendly and waiting area was comfortable. I had an appointment and it still took just over two hours. So I’m not sure an appointment helps. More

by lundk2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Vo
Report | Print
Oct 19, 2024 -

Folsom Lake Toyota responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2024

Danny Cross is the most AMAZING Service Advisor! ! Customer service, communication and service knowledge is exceptional. He is the reason I always choose Folsom Lake Toyota for all my service needs. More

by calendargirl1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
Report | Print
Oct 19, 2024 -

Folsom Lake Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2024

Felt like it was a scam and that the dealership was just selling me service that wasn’t really needed so that I’d consider selling or trading in my car. More

by EJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
Report | Print
Oct 25, 2024 -

Folsom Lake Toyota responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at stockwell@folsomlaketoyota.com. I would like an opportunity to resolve this issue and to know more about your experience. I look forward to speaking with you. Tim Stockwell General Manager

October 15, 2024

Very professional, customer oriented, good explanation of work to be done without techie jargon. Gibriel was excellent More

by ChewB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
Report | Print
Oct 18, 2024 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 15, 2024

Excellent service, attention and results! Hu is great at what he does! Zero complaints! All stars! More

by JDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hu was on top of it all! Excellent work!, Gibriel Kargbo, Rick Holloway, Jay Bridgeman
Report | Print
Oct 18, 2024 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2024

In and out quickly and great work our service advisor was great. Thanks you very much More

by lynnhoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Report | Print
Oct 18, 2024 -

Folsom Lake Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2024

The manager, Rich Russo listens is committed to delivering excellent customer service. I was impressed with the last service provided and will make Folsom Lake Toyota my new service home. More

by kathleenannfraser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Palasti
Report | Print
Oct 15, 2024 -

Folsom Lake Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. We are always more than happy to assist you if anything else comes up. Take care!

1
...
29
30
31
...
150