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Folsom Lake Toyota

Folsom, CA

4.6
1,470 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,470 reviews

September 13, 2024

Hue was my service manager. Hue was professional and honest with his recommendations. Hue provided great service More

by fpander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hue
Sep 14, 2024 -

Folsom Lake Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2024

John & Chris were very professional! It was so easy to work with these guys! I love my new Toyota! More

by chiromamad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Key, Chris Fabiani
Sep 16, 2024 -

Folsom Lake Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to John & Chris here at Folsom Lake Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

September 13, 2024

Service managers are great! The shop is ok. Hue was excellent! I always serviced here. More

by Hahnlance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hue Yang
Sep 15, 2024 -

Folsom Lake Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 11, 2024

Steve was great to work with - very courteous and knowledgable and got my Tundra in, fixed and back to me same day. More

by Jeff A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Melis
Sep 13, 2024 -

Folsom Lake Toyota responded

Hi Jeff, we're happy to hear you had such a great experience with Steve! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2024

Great costumer service , very friendly staff. All staff reps were great, but my personal assistant Allie was very pleasant to work with, . She went above and beyond to help scheduling the appoint More

by ellasilchenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
Sep 13, 2024 -

Folsom Lake Toyota responded

Hi, we're so glad that we were able to go above and beyond! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

I’ve been coming to this dealership for about ten years they have always done good for me have no complaints the service advisor is the best More

by enugget1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Sep 10, 2024 -

Folsom Lake Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

Today was my 30,000 maintenance check. It took about an hour and a half which isn’t bad. Their service department is always nice and clean and the service rep was very nice. He came to ge More

by Rc.lapachet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hue Yang
Sep 11, 2024 -

Folsom Lake Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2024

Great communication. Very quick service and worked great with my insurance company. Our helper (Steve ?) went above and beyond to work with us this week and we really app More

by Memphis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dowd
Sep 10, 2024 -

Folsom Lake Toyota responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 07, 2024

I have always received excellent service at this dealership. They are professional and knowledgeable and cater to the customer. More

by Lorirn12000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Palasti
Sep 09, 2024 -

Folsom Lake Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2024

Great customer service and very easy to schedule my appointment. The service techs are very thorough More

by coachsabbagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Sep 09, 2024 -

Folsom Lake Toyota responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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