Folsom Lake Toyota

Very good service department with quick and courteous service. They are also quick and conscientious. Shout out to my service advisor Lucas! service. They are also quick and conscientious. Shout out to my service advisor Lucas! More

I made an appointment a week in advance and stated I would be waiting for my vehicle. I arrived on time and went to the lobby to wait. After almost 2 hours I went to inquire about the status of my truck would be waiting for my vehicle. I arrived on time and went to the lobby to wait. After almost 2 hours I went to inquire about the status of my truck. It was at this point that they wanted me to go on a test drive with the mechanic to show them where the rattle was coming from. Nothing had been started at all. How frustrating is that!! What is the point of making an appointment a week in advance? A total waste of my time. More

Rick Brown is awesome. I’ll be so sad for me (happy for him) when he really retires. FLT gets me in promptly as scheduled & back on my way in time promised. I’ll be so sad for me (happy for him) when he really retires. FLT gets me in promptly as scheduled & back on my way in time promised. More

Working with John and Skyler in internet sales was an amazing experience. They made everything easy and were ready to help me finish the purchase before I even came in! amazing experience. They made everything easy and were ready to help me finish the purchase before I even came in! More

Great service. Great experience. I would recommend this dealership to anyone in need of service or repair. Great experience. I would recommend this dealership to anyone in need of service or repair. More

Danny Cross is a pleasure to work with. He knows what he is doing and keeps me informed on what is going on during the service. I would recommend him to other customers. He knows what he is doing and keeps me informed on what is going on during the service. I would recommend him to other customers. More

Excellent service from all personnel. Great deal and very helpful in providing information about the vehicle!!! Great deal and very helpful in providing information about the vehicle!!! More

Really great full service John key he is good customer service friendly approach everything is grateful service friendly approach everything is grateful More

The were clear about what needed to be done and they were friendly and accommodating. friendly and accommodating. More

Gibril was an absolute pleasure to work with. He explained everything to me in great detail to include drawing an illustration on a sticky note to ensure I understood fully regarding the work tha He explained everything to me in great detail to include drawing an illustration on a sticky note to ensure I understood fully regarding the work that was done on my truck. He also advised me on things to do as preventative maintenance such as changing out my water pump and spark plugs since the engine was torn down. He remains a great asset to the Toyota family and your service advisory team. He is the sole purpose I continue to come to the Folsom Lake location. Thanks for all you do to keep me informed about my automotive needs, which allows me to continue to drive with the assurance that my vehicle will perform at peak performance without failure. You rock! More