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Folsom Lake Toyota

Folsom, CA

4.6
2,085 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 2,085 reviews

October 03, 2026

Was very nice and good service the advisor was very nice and very polite very good person they take care me eve we out appointment thank you ❤️ More

by tejadar182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Oct 04, 2026 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2026

Jay, service advisor, was honest. He really tried to push for an $8,000 bill, but I walked him back to the basics. He got me outta there at $2,000. Car seems fine, I will probably ret More

by granitebayrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Oct 07, 2026 -

Folsom Lake Toyota responded

Thank you for your feedback. We’re glad Jay was honest and worked with you to prioritize your vehicle’s immediate needs. We appreciate your trust in our team and are pleased to hear your vehicle is performing well. We look forward to assisting you again.

Oct 07, 2026 -

granitebayrick responded

Went to Americas Tire company after service from Folsom Toyota. Lug nut still spinning and can't take the tire off. Now I have to return to the dealership to have the tire stud fixed again. This is a waste of my time.

October 02, 2026

Great customer service friendly people. It was a pleasure doing business with them. Great experience. More

by jib1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
Oct 04, 2026 -

Folsom Lake Toyota responded

Were happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

October 02, 2026

Rob odum he is work in service department he is a nice person Excellent job .. More

by virkupkar95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob odum he is very nice person best service best employee in all department Thank you so much
Oct 02, 2026 -

Folsom Lake Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Folsom Lake Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

October 01, 2026

Customer service was great. Ben did an excellent job with the sales process and the finance team were quick to get me out with my new vehicle. More

by davidtrifeletti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Sullivan
Oct 04, 2026 -

Folsom Lake Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2026

Always a good experience with the folks at Folsom Lake Toyota’s service center. They are always honest with me concerning repairs and what is needing to be done. Today I dealt with Rob Odum. Very nice fel More

by rebekah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Odum
Oct 04, 2026 -

Folsom Lake Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 29, 2026

I've bought 1 vehicle at your dealership and had a great experience. I myself have sold cars for 19years and found your dealership and service Dept. The best I've experienced!! I also sold you two vehicles More

by Ronh1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Oct 04, 2026 -

Folsom Lake Toyota responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2026

I had a regular scheduled maintenance, it was done in very reasonable time, and all my questions and concerns were addressed to my satisfaction, friendly service and an espresso machine, but they were More

by Red Shredder
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Older gentleman, drives a black jeep
Sep 30, 2026 -

Folsom Lake Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Folsom Lake Toyota. If you have any further questions, please give us a call. We're always happy to help!

September 29, 2026

* Friendly and knowledgeable service advisors * Good communication * Repairs completed properly * Fast service on some visits * Good experiences with warranty and recall work More

by abdul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
Sep 30, 2026 -

Folsom Lake Toyota responded

Hi Abdul, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2026

Kevin Budd was Knowledgeable and friendly To me and my husband . While Chris Avolous was away More

by Wifey-rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Budd and Chris Avalos
Sep 30, 2026 -

Folsom Lake Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Please don't hesitate to reach out to us if there's anything more we can do!

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