Folsom Lake Toyota

Service personnel was responsive and informative. Service was quick and only took an hour to complete. Service was quick and only took an hour to complete. More

WE have delt in the past with the Folsom Auto Mall. WE continued this time thru the Internet Sales dept. WE were lucky to have John KEY assist us purchasing the Toyota Corolla. His stellar customer WE continued this time thru the Internet Sales dept. WE were lucky to have John KEY assist us purchasing the Toyota Corolla. His stellar customer service was first class and he made the experience comfortable . He took his time to explain the to us, as older buyers, how to navigate thru the functions of the computerized vehicle. John is definately amazing and knowledgeable. More

Every associate there made us comfortable and welcome, going out of their way to answer our questions. going out of their way to answer our questions. More

Fast, efficient and transparent were my experiences with Brandon, service agent for my ToyotaCare appointment. I will request him for my next appointment. Brandon, service agent for my ToyotaCare appointment. I will request him for my next appointment. More

The service department is fantastic! Lucas is especially helpful, I always get the best service! Lucas is especially helpful, I always get the best service! More

I got there along with 4 other cars and was expecting there’s gonna be a long wait. But they sort the line super fast and Jim, my service manager, take me on, greeted me very promptly and lead me to the there’s gonna be a long wait. But they sort the line super fast and Jim, my service manager, take me on, greeted me very promptly and lead me to the office to fill in my first intake info. It took him 5-10mins and follow up to ordered a lyft to take me home(since I didn’t want to wait) . The entire process is so smooth and efficient! More

It’s clean. It offers plenty of room for customers that choose to wait for their vehicle to be serviced. Customer service is good but there’s room for improvem It offers plenty of room for customers that choose to wait for their vehicle to be serviced. Customer service is good but there’s room for improvement. The More

Dealerships are only as good as their service reps and employees. This is why Rick Brown makes Folsom Toyota worthy of 5 stars. employees. This is why Rick Brown makes Folsom Toyota worthy of 5 stars. More

AnH, was great Service advisor. Give me an estimate on the side mirror also great job. Give me an estimate on the side mirror also great job. More

Clean dealership, with comfortable waiting area lounge, equipped with an expresso machine They had a oil change special, so the wait was 1.5 hours. equipped with an expresso machine They had a oil change special, so the wait was 1.5 hours. More