Folsom Lake Toyota

Always easy to work with and I believe they are very honest people as well. honest people as well. More

Both the salesman and finance person we knowledge and helpful. The staff was welcoming and friendly helpful. The staff was welcoming and friendly More

Toby made what is typically a frustrating experience into a pleasure. He was responsive, straight forward, and professional. Toby is an excellent brand ambassador for Folsom Lake Toyota. a pleasure. He was responsive, straight forward, and professional. Toby is an excellent brand ambassador for Folsom Lake Toyota. More

Not sure where to start. Referred to Ken, directed to Travis and tested the Corolla hybrid which was my 2nd option. As soon as i said the car felt great, instantly asked for Referred to Ken, directed to Travis and tested the Corolla hybrid which was my 2nd option. As soon as i said the car felt great, instantly asked for my ID and had my credit ran. He tried to get me to finance at 9.99pct. I went to the bank, they offered lower! Some reason, they offered me a lower rate right after! After all the paper work, tried to change my optional coverages the next day, no answer. Mentioned some deals through text to Travis and he mentioned how it would make him look if i backed out from buying. I mentioned Costco discounts and he says window tints on vehicle make up for the discount (600 dollars) he says. Come on, tint is not 600 and it’s only back half of the car 🤣 I don’t care how you look so don’t ever say that to a buyer. Adam was the only reason i gave 2 stars instead of 1. The seller i encountered just wanted $$ Adam deserves whatever money yall made from my purchase More

Danny is always very helpful, great service. Communication and timing on point. Only place I will take my truck. Communication and timing on point. Only place I will take my truck. More

Easy to set up appointments, always know what the cost will be, out in plenty of time to enjoy my day. will be, out in plenty of time to enjoy my day. More

The service person was really great. He was friendly and did great job. I am very u satisfied with him. He was friendly and did great job. I am very u satisfied with him. More

when I made my appointment I asked if they had service after I left my car with you to take me to my work and after I was there to come for me and they told me yes and it was not like that the gentleman w after I left my car with you to take me to my work and after I was there to come for me and they told me yes and it was not like that the gentleman who attended me told me to take my own uber that he would give me a voucher and I told him that I did not have the uber application so I spoke to my son to send me an uber and he sent it to me and then in a couple of hours they called me to tell me that my car was ready my son sent me another uber and when I arrived for the car I asked the gentleman for the voucher and he said no it is too late I tell him because he says because you had to download the uber application and I tell him it is the same my son or me, I did not have time it was late to go to work until I arrived late to my job, in short now I had to pay my son 45 dollars for uber it does not seem right to me that when they sell the cars they say something else and After I spoke, they left me on hold for a long time and in the end they hung up on me and never called me back. I spoke again and they still left me on hold and no one answered. They hung up. More

Did not read appointment maker requesting call prior to appointment. Car was done nearly 3 hours before I checked with rude cashier as I waited in lounge. Rude cashier signed me out. 20 min later advisor t appointment. Car was done nearly 3 hours before I checked with rude cashier as I waited in lounge. Rude cashier signed me out. 20 min later advisor text correct number oh I text wrong number car was done More

I found all employees that I came in to contact with to be very courteous and professional. be very courteous and professional. More