Back

Folsom Lake Toyota

Folsom, CA

4.6
2,085 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

Directions

By Type

Showing 2,085 reviews

September 28, 2026

The service provided was completed sooner than estimated. I always bring my car here because I feel like they know all about Toyotas! More

by Curtis-susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bridgeman
Sep 30, 2026 -

Folsom Lake Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2026

This dealership seems care and values customer satisfaction. Seems well organized. Keep up your good work More

by VB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Sep 29, 2026 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2026

This is the second time I have used Toyota of Folsom and both times they were very professional, friendly, and knowledgeable of what I needed. I will be using them for my car, maintenance in the future. More

by crfarrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Gonzalez
Sep 28, 2026 -

Folsom Lake Toyota responded

Hi, we are so happy to read such a great review about Folsom Lake Toyota! If you have any further questions, please don't hesitate to reach out!

September 27, 2026

I continually am very pleased with the service I receive at the Folsom service center More

by mhmesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember his name
Sep 28, 2026 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2026

Service has always been quick, efficient, and straight forward. Every staff I’ve encountered has been kind and helpful. More

by Kategajun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
Sep 28, 2026 -

Folsom Lake Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2026

I was pleasantly surprised how clean and organized the service center was. The customer service was excellent and my car was finished in a timely manner. More

by Lupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick brown
Sep 28, 2026 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2026

Fair honest and prompt service. I don't worry when I bring my car here for service More

by Hallfami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 28, 2026 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2026

I really appreciate the service and help from the young man Jareth. He’s great! He’s the only reason why I gave two stars. The manager Skyler was not professional at all. He showed up in the middle of the More

by 1377459930Sly
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Jareth, Sean, Skyler
Sep 25, 2026 -

Folsom Lake Toyota responded

We are disappointed to learn that other aspects of your visit did not meet your expectations. Providing clear, accurate information and a professional, transparent experience is extremely important to us, and we apologize that you left feeling frustrated. We understand how discrepancies in vehicle information, pricing expectations, and the explanation of available products can create confusion and disappointment. Your feedback has been shared with our leadership team and will be reviewed internally as we continually work to improve our communication and customer experience. We value every opportunity to earn our customers' trust and would welcome the chance to discuss your experience further. We appreciate your feedback and hope to have the opportunity to better serve you in the future. Thank you   Tony D Clay General Sales Manager Folsom Lake Toyota (916)355-1540 tclay@folsomlaketoyota.com

September 23, 2026

Staff was friendly and took time to explain everything. Service was quick. Was able to make a same day appointment. More

by Dan W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Coats
Sep 23, 2026 -

Folsom Lake Toyota responded

Hello Dan, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2026

Starr were family without being pushy. Kept me informed on vehicle I reserved and completed purchase quickly & took time to assist sync phone to car info center. More

by ML
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Fabiani, Miguel V
Sep 23, 2026 -

Folsom Lake Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

...
5
...