
Folsom Lake Toyota
Folsom, CA
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I arrived early for appointment and was served right away. Danny, my advisor, was very helpful and nice. The plug for the oil pan needed to be replaced. Danny obtained the part and it was replaced away. Danny, my advisor, was very helpful and nice. The plug for the oil pan needed to be replaced. Danny obtained the part and it was replaced in short order. We have always been treated well here. More
Great communication from the dealership throughout the entire process. The vehicle was backordered and didn't arrive until 5 months later. But, I never felt that I was forgotten. Response time usually wit entire process. The vehicle was backordered and didn't arrive until 5 months later. But, I never felt that I was forgotten. Response time usually within the day or next day. After the vehicle arrived, my contact was off for the day, but another agent called me to inform me of the arrival. I was able to set up pick up time with my contact the following day. No haggling, no attempt to up sell, no pressure. Really felt they had my interest in mind More
Purchased a used vehicle due to remaining power train warranty and salesman including manager lied indicating there is still 100k miles warranty left on toyota. Finance department was also rude and only warranty and salesman including manager lied indicating there is still 100k miles warranty left on toyota. Finance department was also rude and only cared about making you buy into their extended warranties. If anyone buys a vehicle at this location they need to check everything and also walk out if the deal isn’t right. Only ended up buying their vehicle since it was the only color around town. Overall this place is horrible. More