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Folsom Lake Toyota

Folsom, CA

4.6
1,518 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,518 reviews

January 08, 2024

The service provided by the advisor Brandon is excellent. Quick and smooth experience. I would come back again. More

by kshan8
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brandon Pohlman
Jan 10, 2024 -

Folsom Lake Toyota responded

It's fantastic to hear that you had a great experience and that Brandon provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

Service advisor Gibriel was great. Very personable. Text me to let me know what was going on More

by sacramento_fog
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
Jan 06, 2024 -

Folsom Lake Toyota responded

It's fantastic to hear that you had a great experience and that Gabriel provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

everything is always done perfectly yesterday for next to nothing. And a very professional and very well managed service facility and I am a very picky old man. More

by vonboder
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
samantha hichborn
Jan 06, 2024 -

Folsom Lake Toyota responded

We are thrilled to hear that you had a perfect experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

Efficient and quality service. Advisor Paul Barwick is excellent. Provided the service quickly and on time. I recommend this dealer. More

by Rebsamg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Barwick
Jan 06, 2024 -

Folsom Lake Toyota responded

It's fantastic to hear that you had an efficient experience and that Paul provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

Paul is the best advisor! Prompt, friendly and keeps you in the loop. Makes getting service a great experience More

by Ken
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paul in service
Jan 04, 2024 -

Folsom Lake Toyota responded

It's fantastic to hear that you had a great experience and that Paul provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 01, 2024

Let us know exactly what we needed. Provided some recommendations for future service and did not try to oversell. More

by marcusyas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos
Jan 03, 2024 -

Folsom Lake Toyota responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 29, 2023

Have always been great to me. From buying my cars to the service. The service department has never been one to push services that are not needed. I had a camry that the suspension More

by Bud31683
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Self
Jan 03, 2024 -

Folsom Lake Toyota responded

It's wonderful to hear about your positive experiences with both purchasing cars and the service department. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

My service manager, Danny Cross. is the best. He really sees that my 2002 Tundra with over 305000 miles is kept in top condition! Thanks Danny Ron Chiles More

by TELECHI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
Jan 03, 2024 -

Folsom Lake Toyota responded

It's fantastic to hear that you had a great experience and that Danny provided the best assistance! Wow, a 2002 Tundra with over 300,000 miles shows incredible maintenance over the years. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future. Wishing you many more miles to come!

December 28, 2023

Excellent Customer Service from My Service writer Danny. Friendly and very caring! Thank you, Sincerely, Francine Rhode More

by franzine77
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danny Service Writer
Dec 30, 2023 -

Folsom Lake Toyota responded

It's fantastic to hear that you had a great experience and that EMPLOYEE provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

They did a professional and great job when I was there for my cat regular service and tire change. More

by Javad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Barwick
Dec 30, 2023 -

Folsom Lake Toyota responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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