Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.6
1,518 Reviews
Call Dealership (916) 355-1500
View Awards

12747 Folsom Boulevard

Folsom, CA

95630

Directions

By Type

Showing 1,518 reviews

December 27, 2023

Service here is nothing special. Service advisor more concerned about how much commission to make than serving the customer and having them in and out at soon as possible. Took my 20 More

by John Doe
Recommend Dealer
No
Employees Worked With
Gibriel Kargbo
Report | Print
Dec 27, 2023 -

Folsom Lake Toyota responded

Thank you for your feedback about your negative experience during your service visit with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Jeffrey Bear, General Manager jbear@folsomlaketoyota.com

December 26, 2023

Folsom Lake Toyota is a fine dealership with excellent service and inventory. I was looking for a used hybrid rav4 and they had exactly what I wanted at a fair price. Highly recommend. More

by billbrowning357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Dowd, Trent Wall
Report | Print
Dec 29, 2023 -

Folsom Lake Toyota responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 24, 2023

Professional service and got the job done in a timely manner. Shuttle service was great too! A clean and friendly atmosphere More

by roxyjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
Report | Print
Dec 27, 2023 -

Folsom Lake Toyota responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

Easy drop off, wonderful service. .. Couldn't ask for anything better !! Anh was very nice !! More

by ebherskedal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anh in Service
Report | Print
Dec 27, 2023 -

Folsom Lake Toyota responded

It's fantastic to hear that you had a great experience and that Ann provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

Great service dept. Rick Brown really went the extra mile to get us an affordable service. More

by Ivica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Report | Print
Dec 21, 2023 -

Folsom Lake Toyota responded

It's fantastic to hear that you had a great experience and that Rick went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Toby Liu made buying a car a pleasure. We explained what we needed and he delivered it. He was very through in his explanations from the financing to how to run the car. We love our new ca More

by Rose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
We worked with Mike Izawa in the Finance Department. He gave us a very through explanation of the financing.
Report | Print
Dec 19, 2023 -

Folsom Lake Toyota responded

Toby Liu is a gem! It's wonderful to hear that he made your car-buying experience so enjoyable and provided thorough explanations throughout the process. Having a knowledgeable and attentive salesperson can truly make a difference. Enjoy your new car!

December 16, 2023

Polite, attentive, quick service that I can count on! Very comfortable and clean waiting area. More

by thecindysue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nicolaa
Report | Print
Dec 19, 2023 -

Folsom Lake Toyota responded

We are thrilled to hear that you had a polite and quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Friendly staff, and brilliant mechanics. Value for money.I would like to invite my friends to visit FLT for service and car purchase. More

by umesh.shahane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Dec 19, 2023 -

Folsom Lake Toyota responded

It's wonderful to hear that you had a positive experience with friendly staff, skilled mechanics, and a good value for the service provided! Your willingness to recommend Folsom Lake Toyota for both service and car purchases to your friends speaks volumes about the quality and satisfaction you experienced. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

The service was very long. After the purchase, you notice a lot of damage in the car. More

by Ilone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Dowd, Trent Wall
Report | Print
Dec 21, 2023 -

Folsom Lake Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 14, 2023

Everone at the dealership is always nice ,polite, and do a great job. Thank you More

by mburdewick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Barwick
Report | Print
Dec 15, 2023 -

Folsom Lake Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
58
59
60
...
152