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Folsom Lake Toyota

Folsom, CA

4.6
1,667 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,667 reviews

August 22, 2025

Mr Aziz was so informational and appreciated. I hv been a customer for 12 yrs. More

by orenobrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Slamming Aziz
Aug 25, 2025 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 22, 2025

My visit was excellent! I had a friendly, professional and efficient service representative who kept me informed throughout my whole visit More

by Jamato87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Aug 25, 2025 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 22, 2025

Went un for a recall, they knew what for but now I have to go back because they didn't have the part. What a waste of time. Also I wanted oil changed, they didn't do it because miles. Should have called me More

by rdauger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Associate
Aug 26, 2025 -

Folsom Lake Toyota responded

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your recent visit. We understand how frustrating it can be to make a trip and not have everything completed as expected. Your concerns are very important to us, and we would like the opportunity to make this right. Please reach out to me directly so we can discuss this further and work toward a resolution. At your Service, Dave Lanzone, Service Manager Folsom Lake Toyota | 916.850.8459 | dlanzone@group1auto.com

August 21, 2025

I have been servicing two of my vehicles here for the past few years and have had nothing but excellent service! The staff in particular Brandon and Aaron have been beyond helpful. They have always gone More

by Craig.fochetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Aaron
Aug 24, 2025 -

Folsom Lake Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2025

Danny at Folsom Lake Toyota reinforces why I will not go to any other dealer. More

by Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny in Service dept.
Aug 23, 2025 -

Folsom Lake Toyota responded

Hi Rich, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2025

Friendly, welcoming customer service. Great experience, always happy to help with questions or concerns. Thank you! More

by Anaid916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Aug 22, 2025 -

Folsom Lake Toyota responded

Hi, thank you so much for the positive review! If you have any questions, please give us a call. We're always happy to help!

August 18, 2025

Asst. Service Manager Danny Cross was very friendly, courteous and knowledgeable. Quoted price, approximately and how long requested service would take. More

by JohnK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
Aug 20, 2025 -

Folsom Lake Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. We hope to be of service to you again in the future. Best wishes, Folsom Lake Toyota

August 18, 2025

Great service, friendly staff and keep you informed on everything they found during inspection including a video clip. More

by jenm916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
Aug 20, 2025 -

Folsom Lake Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! Thank you again, and have a fantastic day!

August 16, 2025

Rob in service made it a good experience,David the tech was awesome,the problem is they need more help,31/2 hours is too long to wait for an oil change!!! More

by rhumphrey88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob in service,David did the work!!
Aug 21, 2025 -

Folsom Lake Toyota responded

Thank you for taking the time to leave a review, we're thrilled to hear that Rob and David provided top-notch service during your visit. We apologize for the extended wait time and are actively working on adding more staff to ensure a quicker turnaround. Your feedback is appreciated and we look forward to exceeding your expectations in the future. Folsom Lake Toyota service team, (916) 850-8499

August 15, 2025

Fun fabulous friendly and helpful . We'll see about a deal on the near future 🤞 More

by 1794
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn
Aug 16, 2025 -

Folsom Lake Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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