
Folsom Lake Toyota
Folsom, CA
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My visit was excellent! I had a friendly, professional and efficient service representative who kept me informed throughout my whole visit I had a friendly, professional and efficient service representative who kept me informed throughout my whole visit More
Went un for a recall, they knew what for but now I have to go back because they didn't have the part. What a waste of time. Also I wanted oil changed, they didn't do it because miles. Should have called me to go back because they didn't have the part. What a waste of time. Also I wanted oil changed, they didn't do it because miles. Should have called me, I wanted the oil changed..Batting zero. More
I have been servicing two of my vehicles here for the past few years and have had nothing but excellent service! The staff in particular Brandon and Aaron have been beyond helpful. They have always gone past few years and have had nothing but excellent service! The staff in particular Brandon and Aaron have been beyond helpful. They have always gone out of their way to make sure my experience was no less than excellent! Thanks Brandon! Thanks Aaron! You guys are the Best! More
Asst. Service Manager Danny Cross was very friendly, courteous and knowledgeable. Quoted price, approximately and how long requested service would take. Service Manager Danny Cross was very friendly, courteous and knowledgeable. Quoted price, approximately and how long requested service would take. Vehicle completed within timeframe and at price quoted. No grease smudges, etc., on or in my vehicle, unlike previous dealership I used. Easy check out, no waiting in line for a “cashier”, pay at advisors desk. I’ve found my new dealership! More
Rob in service made it a good experience,David the tech was awesome,the problem is they need more help,31/2 hours is too long to wait for an oil change!!! was awesome,the problem is they need more help,31/2 hours is too long to wait for an oil change!!! More