Folsom Lake Toyota

My advisor Tran was very helpful thoughtful. The mechanics did a great job on my car.The recall also , but I like to get a shout out to brian pacino as being the best mechanic there The mechanics did a great job on my car.The recall also , but I like to get a shout out to brian pacino as being the best mechanic there More

I am writing regarding my service appointment this past weekend. I worked with Brandon- he was very knowledgeable, polite and professional. He explained everything to me very well, and advised me on what s weekend. I worked with Brandon- he was very knowledgeable, polite and professional. He explained everything to me very well, and advised me on what services should be done and when they should be done. Excellent service advisor!! More

My service advisor was Derek and from my experience with him he showed exceptional customer service. He listened to my concerns, used active listening and took the necessary steps according to my specific c him he showed exceptional customer service. He listened to my concerns, used active listening and took the necessary steps according to my specific concerns. Derek thoroughly communicated the diagnostic of my car and the options I had for next steps. They provided a ride for my convenience no questions asked. I mainly appreciated the transparency and the flexibility to drop off at pick up my car. Life is busy and they understood that. Thanks FLTS! More

Xavier was awesome to work with! Excellent customer service was provided. I will be back! Excellent customer service was provided. I will be back! More

I have to think about this dealership in the future after what I have experienced. My brand new car was scratched and dented. The service advisor never took pictures of my vehicle when I gave it. Word of adv what I have experienced. My brand new car was scratched and dented. The service advisor never took pictures of my vehicle when I gave it. Word of advice to customers, always walk around your car before giving it to the dealer and always recheck your vehicle when receiving it back from the dealership. They have young kids driving the cars and I saw how this kid handled my car when they brought it back. More

Fast prompt service, if you get Dave he is a great service rep. The waiting area is well appointed. service rep. The waiting area is well appointed. More

The team was Fast, efficient and information, great experience today. Most dfnitely will return again experience today. Most dfnitely will return again More

Great service and great person named Chris helping me. my car runs great.like new. my car runs great.like new. More

Service was great. Very timely. Got me out much quicker than expected. Reasonably priced too. Very timely. Got me out much quicker than expected. Reasonably priced too. More

Jaxon is a exemplary sales person! We had the pleasure of working with Jaxon to get our 2026 Camry. Jaxon stayed with us throughout the entire process, even coming in on their day o We had the pleasure of working with Jaxon to get our 2026 Camry. Jaxon stayed with us throughout the entire process, even coming in on their day off to see us to our car and explain all the features in it. We laid out what we wanted with a price range in mind and they delivered (they traded with sister store, had it driven down). 10/10 experience More