Folsom Lake Toyota
Folsom, CA
Filter Reviews by Keyword
By Type
Showing 1,046 reviews
For a unplanned purchase they were very helpful. Juan was very helpful in setting up a test drive route going through the xxxxxxand con’s of the car. He was patient and accurate in discussions about Juan was very helpful in setting up a test drive route going through the xxxxxxand con’s of the car. He was patient and accurate in discussions about incentives and pricing. We were very satisfied with out purchase and the process was effecient and with little upselling at the end. More
Efficient polite easily understood clean hospitable Very pleased as always with all aspects of my visit Very friendly and efficient. Dealership service department is clean and welcoming. I will return Very pleased as always with all aspects of my visit Very friendly and efficient. Dealership service department is clean and welcoming. I will return for all services. More
Fast; helpful; Kind; personable and my car runs well. I came early and was checked right in. My stay was in a nice clean and quite room. Rick Brown was friendly And fast. Rick double checked for all I came early and was checked right in. My stay was in a nice clean and quite room. Rick Brown was friendly And fast. Rick double checked for all services I needed and made sure my car was in good hands. More
Good staff good cars, great variety thanks to Ken I found the car I was looking for, he is patient, understands and gave me time to consider the offer, no rush, no disrespectful at all. thanks to Ken I found the car I was looking for, he is patient, understands and gave me time to consider the offer, no rush, no disrespectful at all. IFor my first experience in buying a car in USA, went good More
Awesome experience Went to the dealer ship not knowing what to expect! Dealt with John Key and Trent Wall, these guys were awesome! Had a great experience! Went to the dealer ship not knowing what to expect! Dealt with John Key and Trent Wall, these guys were awesome! Had a great experience! More
Easy, convenient, friendly, and good quality I've been using this dealership for my car services for years; first with my Toyota, then with Prius. My experiences have been overall great. The spec I've been using this dealership for my car services for years; first with my Toyota, then with Prius. My experiences have been overall great. The specialists are nice and helpful; the front desk girls are friendly. The shuttle service is a big plus; with that I don't have worry whom should I asked for to pick me up - I can just simply drop my car in the morning, then take the shuttle to work. After I finish my work, the shuttle will pick me up (after a call) to the service center to get my ca... Couldn't get any better than this. More
Great Service at Folsom Lake Toyota I just did the first 5000 mile service on my 2017 Prius V at Folsom Lake Toyota. The service is complimentary, thorough and timely. Rich Sarmiento was I just did the first 5000 mile service on my 2017 Prius V at Folsom Lake Toyota. The service is complimentary, thorough and timely. Rich Sarmiento was very helpful and professional through the process. I definitely recommend him as your service advisor at Folsom Lake Toyota. More
60K Service - Outstanding Great service from the start of the process -- booking the appointment , to identifying services required with Paul Barwick (The database they use Great service from the start of the process -- booking the appointment , to identifying services required with Paul Barwick (The database they use to track previous service and identify service options, timing and cost was awesome!!), to receiving the great service. All truly excellent. I feel well cared for and I will definitely return. More
Dependable The service center is organized and your service representative takes the time to explain your options. They have a shuttle service and a clean, comfo The service center is organized and your service representative takes the time to explain your options. They have a shuttle service and a clean, comfortable lounge area. More
They get it right every time! I have always taken my 4Runner to Folsom Lake Toyota for its routine maintenance. They are easy to work with, professional, and courteous. I am confid I have always taken my 4Runner to Folsom Lake Toyota for its routine maintenance. They are easy to work with, professional, and courteous. I am confident in the dealership’s work and know they will get it right the first time. They save me time and money and I leave with peace of mind that I have a well maintained vehicle. More