Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Folsom Lake Toyota
Folsom, CA
1,475 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,475 reviews
September 06, 2023
Folsom Lake Toyota service center and Danny cross will take good care of your vehicle and alleviate all concerns. I trust Danny to make good decisions for my vehicle and its care. take good care of your vehicle and alleviate all concerns. I trust Danny to make good decisions for my vehicle and its care. More
by CJ Fish
Employees Worked With
Danny Cross
September 05, 2023
The dealership treated me well, but I’m disappointed I had to pay for a long distance tow and $1000 bill for basically computer code issues on my 3.5 year old RAV4 with 47K miles. I was also told I have a had to pay for a long distance tow and $1000 bill for basically computer code issues on my 3.5 year old RAV4 with 47K miles. I was also told I have a 50/50 chance that my hatchback struts will have to be replaced for another $800. I feel buying this car was a big mistake. My previous Mazda went 192K miles with no major issues. We did not buy the extended warranty because we bought a Toyota. More
by JoelBeck
Employees Worked With
Danny
August 25, 2023
The Folsom Lake Service Department 8/22/2023. I had a 3pm appointment. I pull up and there is absolutely no one tasked with serving folks that arrive. I asked one guy not working with anyone e I had a 3pm appointment. I pull up and there is absolutely no one tasked with serving folks that arrive. I asked one guy not working with anyone else and he rudely says, “just stand outside and wait your turn.” So I stand outside and wait, and wait, and wait. All the while no one is there to help. I finally ask a passing staff member for a service manager. I wait and wait and wait some more for the service manager. He is a very kind man. He has someone help with getting my car checked in. Once that was done it took very little time for the service check. I have a 2023 Toyota Camry. Not looking forward to dealing with this for the next 25,000 miles of auto service. More
by a.billingsley
Employees Worked With
Gibriel Kargbo
