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Folsom Lake Toyota

Folsom, CA

4.6
1,519 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,519 reviews

October 13, 2023

Folsom Lake Toyota has friendly staff that really put effort into listening to your issue and getting to the bottom of it. They are not out to nickel and dime you. I’ll come back! More

by wl_lawlor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Oct 17, 2023 -

Folsom Lake Toyota responded

It's wonderful to hear that you had a positive experience at Folsom Lake Toyota with their friendly staff who genuinely listen to your concerns. Thank you for sharing your feedback, and we hope you continue to have pleasant experiences when you return in the future!

October 11, 2023

Check in was timely, waiting area is nice with plenty of seating. Service representative was friend and car was ready within the timeframe provided at check in! More

by Russeylong1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Any Vo
Oct 12, 2023 -

Folsom Lake Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 11, 2023

Easy purchasing process and relatively fast. Skyler was great to work with and Trent got my deal over the finish line. Everyone was friendly and I love my new truck. I feel like a got a fair pri More

by Jenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler Michael, Trent Wall
Oct 13, 2023 -

Folsom Lake Toyota responded

Congratulations on your new truck! We're thrilled to hear that you had an easy and relatively fast purchasing process and that Skyler and Trent provided you with great assistance. Friendly service and fair pricing are what we aim for. Thank you for choosing Folsom Lake Toyota, and we appreciate your kind words! Enjoy your new vehicle!

October 11, 2023

Great service center, always friendly and helpful. What more can I say about it. Good More

by ALAN
Recommend Dealer
Yes
Employees Worked With
Noo
Oct 13, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words! We're delighted to hear that you find our service center friendly and helpful. Your satisfaction is important to us, and we're here to provide great service. We appreciate your support!

October 10, 2023

Always easy to book appointment and work is done right the first time. Service advisors are knowledgeable and friendly More

by Lmd7478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
Oct 11, 2023 -

Folsom Lake Toyota responded

It's great to hear that booking an appointment is always easy and that the work is consistently done right the first time at Folsom Lake Toyota. Knowledgeable and friendly service advisors are a valuable asset, ensuring a smooth and satisfying experience. Safe and trouble-free driving with your well-maintained vehicle!

October 10, 2023

Knowledgeable, professional, courteous. I give them a 10 out of 10, the only place I go for car service and repair. More

by mmsaav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas LApord, Trent Wall
Oct 12, 2023 -

Folsom Lake Toyota responded

We are thrilled to hear that you had a knowledgeable, professional, and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 08, 2023

Always receive great service and what feels like honest service recommendations. Appreciate the professional service reps, this time met with Cris Avalos More

by Mineau47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalo, Brennan MacDonald, Ryan Hansen, Jay Bridgeman, Trent Wall
Oct 10, 2023 -

Folsom Lake Toyota responded

It's fantastic to hear that you had a great experience and that Chris provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Oct 10, 2023 -

Mineau47 responded

Always fast, reliable, honest service. I’ve taken my car to Toyota from the start and I love the integrity of their specialists and mechanics. Chris, was very helpful!

October 06, 2023

Had an emergency and they got me in without an appointment and did great work. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Oct 10, 2023 -

Folsom Lake Toyota responded

It's great to hear that Folsom Lake Toyota was able to accommodate you during an emergency and that we provided excellent service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

Every one there has been great. My third Toyota purchased there. Hope to continue to come back. Thank you. More

by dmoreno585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mccann
Oct 10, 2023 -

Folsom Lake Toyota responded

It's wonderful to hear that you've had such a positive experience with Folsom Lake Toyota where you've purchased 3 Toyota vehicles. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

Excellent service provided by Danny! !! Will get my car serviced her from now on!! Thank you!! More

by norcaligurl84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
Oct 05, 2023 -

Folsom Lake Toyota responded

It's fantastic to hear that you had a great experience and that Danny provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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