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Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.6
1,476 Reviews
Call Dealership (916) 355-1500
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12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,476 reviews

August 09, 2023

Didn’t have a scheduled appointment but was able to get our cars serviced on time. Thanks to Paul B. More

by Ph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Barwick
Report | Print
Aug 14, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 09, 2023

Amazing customer service greets you right when you pull in the service drive ,easy to get to for service More

by dougheskett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Torres
Report | Print
Aug 12, 2023 -

Folsom Lake Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 08, 2023

Always over charging. I provided a coupon and they told me after pick up I can only use one. More

by ohleaveus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny
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August 08, 2023

Slow to check in, but once we were seen, it went well from there. We the service department communicated with us, continually updating us. Very pleased with overall service. More

by johntstrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gust
Report | Print
Aug 12, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 07, 2023

Visited the service department for maintenance. Friendly, personal approach as usual. Thank you, Michael St.Pierre! More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael A St.Pierre
Report | Print
Aug 12, 2023 -

Folsom Lake Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 07, 2023

Great service. Dependable, honest, understanding, knowledgeable dealership. They are trusted. Fee for oil lower than More

by jamesabraham1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David cross
Report | Print
Aug 12, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 07, 2023

Professional service and courteous. Very helpful and communicate very well on my service for my vehicle. More

by wetduck33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
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Aug 12, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 07, 2023

My wife and I are always happy with the service at Folsom Lake Toyota! Paul, David and Bruce rock! More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, David, and Bruce
Report | Print
Aug 12, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 07, 2023

The service department is one of the best. Paul Burwick always gives us the best service. More

by sylvia.fraga111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Burwick
Report | Print
Aug 12, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words for our staff, we appreciate it!

August 03, 2023

Had an appointment at 10:00, was told I was lucky to get in. Appears appointments are not honored. Rather than you are put in a first come first serve que. More

by One and done
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael St.Pierre
Report | Print
Sep 12, 2023 -

Folsom Lake Toyota responded

Thank you for your feedback on your recent scheduling experience. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Jeffery Bear General Manager jbear@folsomlaketoyota.com

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