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Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.6
1,520 Reviews
Call Dealership (916) 355-1500
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12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,520 reviews

October 05, 2023

Excellent service provided by Danny! !! Will get my car serviced her from now on!! Thank you!! More

by norcaligurl84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
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Oct 05, 2023 -

Folsom Lake Toyota responded

It's fantastic to hear that you had a great experience and that Danny provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

Prompt, courteous, explained clearly, had work done in timely manner, kudos to all involved today More

by jn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Cross
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Oct 06, 2023 -

Folsom Lake Toyota responded

We are thrilled to hear that you had a prompt and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

Rick Brown has always been a great service rep. He’s very professional and amiable. He knows his stuff in providing quality care. It’s his care and continued friendship that will keep me coming bac More

by 4Runner2016!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
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Oct 07, 2023 -

Folsom Lake Toyota responded

We are thrilled that Rick provided you with a great service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 03, 2023

Awesome Dealership and Great Staff! thank you for all your help in making our new car purchase so easy! Will recommend Folsom Lake Toyota to all our friends! More

by doubledog1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Key
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Oct 05, 2023 -

Folsom Lake Toyota responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 02, 2023

Had a great new car purchase experience at Folsom Lake Toyota. Got a solid price on a very high demand 2023 Prius. (trust me, I did my homework) The dealership kept their end of the bargain and made right More

by Bradley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Obeidat (sales)
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Oct 03, 2023 -

Folsom Lake Toyota responded

Congratulations on your new 2023 Prius! We are thrilled to hear that Adam provided you with an exceptional sales experience. Our ultimate goal is your satisfaction, so please do not hesitate to contact us should you have any questions or concerns while getting acclimated to your new vehicle. We appreciate your business and we will look forward to the opportunity to assist you again in the future.

September 29, 2023

Here for first service visit on new vehicle. Process was simple and quick! Customer service was excellent! More

by sbrinsko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
Report | Print
Oct 03, 2023 -

Folsom Lake Toyota responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 26, 2023

Everything was professional, quick and easy. I’ll be bringing my car back next time. Thank you very much. More

by RYNOESCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Sep 28, 2023 -

Folsom Lake Toyota responded

We're so happy we were able to help you out!

September 25, 2023

The dealership was good, but there are a few improvements I could see. The lounge area was not very comfortable and there were no close power outlets for charging phones/laptops while working. Making it a mo More

by wesleyaring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davif
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Oct 10, 2023 -

Folsom Lake Toyota responded

I think you bring up a good point. We appreciate your suggestion. Thanks, Jeff Bear General Manager

September 23, 2023

Service rep Laura was very helpful. Whole team at folsom lake Toyota serbvice center are always very professional. More

by Mohammed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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Sep 26, 2023 -

Folsom Lake Toyota responded

We are thrilled that Laura provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 22, 2023

Peter in the service department was very helpful and knowledgeable on my car. We will be back More

by Oliviapeeps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Sep 24, 2023 -

Folsom Lake Toyota responded

We are thrilled that Peter provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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