Folsom Lake Toyota

John key was super friendly and helpful. Made the stress of buying a car not stressful. The process was so easy and quick with him and Ben from Finance. Made the stress of buying a car not stressful. The process was so easy and quick with him and Ben from Finance. More

Staff was nice and friendly. They came right away to offer assistance as I drove in the service area. They came right away to offer assistance as I drove in the service area. More

My rep. David was very attentive to my needs and kept me informed of the progress of my car, problems were diagnosed and addressed. Good work guys. David was very attentive to my needs and kept me informed of the progress of my car, problems were diagnosed and addressed. Good work guys. More

I perform my maintenance at this place regularly. Laura was very helpful, informative and professional! Highly recommend her service. Laura was very helpful, informative and professional! Highly recommend her service. More

PSA SERVICE SCAMMING Senior Citizens! !!! My dad came here to service his 2005 Lexus GX 470 for a traction control light error and 3 windows malfunctions except driver's window. The servic !!! My dad came here to service his 2005 Lexus GX 470 for a traction control light error and 3 windows malfunctions except driver's window. The service advisor (Paul Barwick) claimed that typical traction control sensor error is normally caused by a faulty or incompatible "gas cap". Paul told my dad that the gas cap was incompatible and needed to be replaced to fix the traction control sensor error. The car needed to be left overnight to diagnosed and initialize the four windows malfunctions. When my dad told me the service cost was over $ 600.00, I was curious and reviewed his receipt. I was shocked to learned that he was charged an additional $ 200.00 for checking tire pressure and adding air on all four tires and spare!!!! I checked a couple of parts website and eBay to check the cost of a gas cap for his Lexus and the range is between $10-30. The dealership charged him the gas cap $39 and a $300 to replaced and perform an evaporation system check. In fairness, I know a typical service technician's labor may probably cost $100 per hour but I don't believe it actually took 3 hrs. for a good tech to replace the gas gap and check for leaks and I believe a $300 diagnostic charge is an outrageous scam!!! My dad is very old, genuinely kindhearted and truly believes that there are good people out there. He admits that his takeaway from this bad experience is to review his receipt. I shared with him in the Army I was trained to "trust but verify". I hope that Senior Citizens taking their vehicle for service here would be aware avoid frivolous charges by service department at this dealership. More

I love having same service Advisor for past 8 years. They are timely, thorough and the dealership has great options if you choose to wait for your service. They are timely, thorough and the dealership has great options if you choose to wait for your service. More

Great experience. Tony Clay and Adam O. made it an excellent buyer experience. Will do future business with Folsom Toyota Tony Clay and Adam O. made it an excellent buyer experience. Will do future business with Folsom Toyota More

I have pleasure dealing with John Key for my new Toyota Corolla. Although it took over five weeks to get it, but John updated me every steps until the car showed up at the dealer making me feel good and at Corolla. Although it took over five weeks to get it, but John updated me every steps until the car showed up at the dealer making me feel good and attentive. Thank you John More

Very professional. Explained what they intended to do and did it in a timely manner. Explained what they intended to do and did it in a timely manner. More