
Folsom Lake Toyota
Folsom, CA
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Amazing customer service. Extremely friendly staff . Folsom Toyota gave us the best deal possible and made the process super easy. From the moment we walked in, their staff g Extremely friendly staff . Folsom Toyota gave us the best deal possible and made the process super easy. From the moment we walked in, their staff gave us the time and it really was the best experience. This is the second time we have purchased a vehicle from Folsom Toyota and honestly we would not purchase a vehicle with anyone else. Thank you to Brett, Daniel, Mitchel and Moe for the easiest car buying experience. More
Had my diff oil changed in both front and rear on my truck. In and out in just over an hour with an afternoon appt. Asst Service Manager Jay was great: friendly, professional. Price was reasonable. I di truck. In and out in just over an hour with an afternoon appt. Asst Service Manager Jay was great: friendly, professional. Price was reasonable. I didn't get a paper version of the multi-point inspection, but they did text me a link to my report online. Comfortable and large waiting room. Overall, excellent experience. More
FLT has consistently been a friendly, no pressure and highly accommodating dealership. John Key is a professional and knowledgeable sales representative on each occasion I have purchased my Toyota vehicl highly accommodating dealership. John Key is a professional and knowledgeable sales representative on each occasion I have purchased my Toyota vehicles. Every team member I encountered at FLT was efficient and friendly. More
The check-in process was a nightmare. I waited 25 minutes to be checked in for an appointment and they took people that checked in after me. I had to go talk to the manager to get service I waited 25 minutes to be checked in for an appointment and they took people that checked in after me. I had to go talk to the manager to get service. After that, everything was fine. I would highly recommend my advisor, Tran, . More
Folsom Lake Toyota always does an excellent job servicing our three Toyotas. We can always rely on honest reputable costs and estimates from them and greatly appreciate that our service advisor C. Avalos al our three Toyotas. We can always rely on honest reputable costs and estimates from them and greatly appreciate that our service advisor C. Avalos always takes care of us and keeps us updated. That’s why we have been a loyal customer for over a decade. More
Chris Avalos is an excellent service writer who doesn’t pressure you to get the recommended repairs done on the same day. He is empathetic toward customers concerns about repair costs. I gave a four star pressure you to get the recommended repairs done on the same day. He is empathetic toward customers concerns about repair costs. I gave a four star rating because there isn’t shuttle service to take you home. Elderly people like me do not navigate the web so well and connecting with Uber is not on my radar. More