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Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.6
1,519 Reviews
Call Dealership (916) 355-1500
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12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,519 reviews

June 22, 2023

I purchased my 2002 Tundra from FLT and these guys have kept her on the road for 300,000 miles! More

by TELECHI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny Cross
Report | Print
Jun 24, 2023 -

Folsom Lake Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly.

June 22, 2023

Very helpful and knowledgeable about the vehicles. The staff are great and the bathrooms are clean (important!). More

by Kyro
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Avalos
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Jun 24, 2023 -

Folsom Lake Toyota responded

Thank you Kyro, we appreciate the feedback!

June 19, 2023

Made an appointment for a two hour wait then was told it will be 3 to 4 hours wait time. More

by Disappointed
Recommend Dealer
No
Employees Worked With
Appointment Scheduler
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Jun 21, 2023 -

Folsom Lake Toyota responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jeff Bear General Manager 916-355-1500 ext. 2524

June 16, 2023

Great service as always I am confident that my car receives the best service at Folsom Lake Toyota More

by Prius. X 4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
Report | Print
Jun 19, 2023 -

Folsom Lake Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 16, 2023

We dealt with vlad at first. He was very helpful and explained everything about ordering our car. Skylar helped us next. He was kind, understanding..they both did a great job.th More

by swsnmom
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Vlad and Skylar
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Jun 19, 2023 -

Folsom Lake Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 16, 2023

I really appreciate this service department! Pete is very professional, courteous and dedicated to practicing omotenashi. Thank you to Pete, Austin, Danny, Lucas, Jimmy and Sherry! I love'm all! More

by Dick Furious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Key, Steve Dowd, Ken Sinaki, Trent Wall
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Jun 19, 2023 -

Folsom Lake Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 14, 2023

By far the best car buying experience I’ve had. Sales staff and Financial staff were great and the transaction took less than one hour. More

by Bridgebuilder1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken , Steve Dowd, dmallo Admin, hbode Admin, Trent Wall
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Jun 16, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

June 13, 2023

Totally I am not happy for today visit from Toyota Folsom still they not solving my tire issue they put different pressure on my tires on 40,35,37,34 More

by Attaullah Abdal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel cross
Report | Print
Jun 14, 2023 -

Folsom Lake Toyota responded

Thank you for your feedback about your service visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Jeff Bear General Manager 916-355-1500 ext. 2524

Jun 14, 2023 -

Attaullah Abdal responded

Thanks Jeff Bear, Thanks again from your management, unfortunately yesterday I was not happy, I appreciated your understanding of my circumstances.

June 13, 2023

Easy in, easy transaction! Looking forward to future servicing at Folsom Lake Toyota. Nice personell. More

by Bill95630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANNY CROSS
Report | Print
Jun 16, 2023 -

Folsom Lake Toyota responded

Thank you for being our customer, we appreciate your kind words! Until the next time we meet, take care!

June 12, 2023

It would’ve been nice that someone offered help in seeing something in display. Not to mention whoever serviced my vehicle they left leaves and my glove compartment all messed up. No to mentioned they had al More

by DexterBoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny
Report | Print
Jun 13, 2023 -

Folsom Lake Toyota responded

Thank you for your feedback about your service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jeff Bear General Manager 916-355-1500 ext.2524 jbear@folsomlaketoyota.com

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