Back

Folsom Lake Toyota

Folsom, CA

4.6
1,470 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

Directions

By Type

Showing 1,470 reviews

December 14, 2020

Truly exceptional customer service from John Key as usual for our second lease vehicle using Costco's membership auto program for discounts, along with $500 Toyota Loyalty credit. More

by KW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Key
Dec 21, 2020 -

Folsom Lake Toyota responded

Thank you for your kind words for John! We thank you for your business and look forward to your next visit!

December 06, 2020

This was our third Toyota bought from John Key. Another perfect no haggle buying experience, He is honest and treats us like family and that is why we keep coming back, Thank you so much! More

by Richard S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Dowd
Dec 07, 2020 -

Folsom Lake Toyota responded

Thank you, Richard, for your kind words for John! We are very happy to hear that he was able to provide you with a perfect car buying experience! We thank you for your continued business and look forward to your next visit!

November 28, 2020

John Key was awesome, very professional. The Acceleride program, John delivered the car and thoroughly covered the details of our purchase. Thank you very much. More

by macraven69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Key
Nov 30, 2020 -

Folsom Lake Toyota responded

Thank you for your kind words for John, we appreciate it! We thank you for your business and look forward to your next visit!

November 22, 2020

John Key was great. Patient, responsive and knowledgeable. We worked on this deal for two months and I was satisfied that John negotiated the best deal he could on a very hard to get vehicle. More

by pametcalf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Key
Nov 23, 2020 -

Folsom Lake Toyota responded

Thank you for your kind words for John! We are thrilled to hear that he was able to provide you with the best deal! We thank you for your business and look forward to your next visit!

November 08, 2020

This is our second vehicle purchase at this dealership. John Key took care of us this time and the service was excellent and not pushy at all. We were able to caucus at our own leisure and we came to a con More

by Percy.whatley95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Key
Nov 13, 2020 -

Folsom Lake Toyota responded

Thank you for your kind words for John! We are very happy to hear that he was able to provide you with an excellent car buying experience! We thank you for your continued business and look forward to your next visit!

November 05, 2020

Please do not use Folsom Toyota devil rip you off in the service manager name Richard Russo he’s one of the bad customer service that gave to all the customer ! More

by Rinkeshpatel227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forest Creasy, Ryan Hansen, Roland Delgado, Randy Baptista, Chris Oxley, Kyle Danielson, Jay Bridgeman
Nov 13, 2020 -

Folsom Lake Toyota responded

Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to fix this and to earn your business, please contact me at 916-355-1500 ext. 2524. I look forward to speaking with you. Jeff Bear General Manager jbear@folsomlaketoyota.com

November 02, 2020

John Key made the experience very enjoyable and simple. He worked with me to get the car that I wanted. I actually enjoyed buying this truck!! More

by Dustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Key
Nov 13, 2020 -

Folsom Lake Toyota responded

Thank you, Dustin, for your kind words for John! We are very happy to hear that he was able to provide you with an enjoyable car buying experience! We thank you for your business and look forward to your next visit!

November 02, 2020

John Key made the experience very enjoyable and simple. He worked with me to get the vehicle that I wanted. I'm going to recommend my own friends and family to him. It's worth it. Thanks John More

by Sheldon
Recommend Dealer
Yes
Employees Worked With
John Key
Nov 13, 2020 -

Folsom Lake Toyota responded

Thank you, Sheldon, for your kind words for John! We are very happy to hear that he was able to provide you with an enjoyable car buying experience! We thank you for your business and look forward to your next visit!

October 22, 2020

John Key was incredible from the start. He treats you like he is selling to his own family. Honest, straight forward and goes above and beyond to be helpful. We drove 4 and half hours to get a car from h More

by Cmarquez917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Wall
Nov 13, 2020 -

Folsom Lake Toyota responded

Thank you for your kind words for John! We are very happy to hear that he was able to provide you with an incredible car buying experience! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Folsom Lake Toyota responded

Thank you for your kind words for John! We are thrilled that he provided you with an incredible, honest car buying experience. Congratulations on your new car!

October 18, 2020

John Key has helped my family with more than a handful of car purchases at the dealership. He’s always given us great deals and made the experience smooth and stress free. He’s a salesman that really cares a More

by bsbrady97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Wall
Nov 13, 2020 -

Folsom Lake Toyota responded

Thank you for your kind words for John! We are very happy to hear that he was able to provide you with a smooth car buying experience! We thank you for your business and look forward to your next visit!

Nov 13, 2020 -

Folsom Lake Toyota responded

Thank you for your kind words for John and our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!

...
77
...