Folsom Lake Toyota

Excellent service representative Tran. Very courteous, very friendly and worked hard to see customers are well taken care of. Very courteous, very friendly and worked hard to see customers are well taken care of. More

Folsom Lake Toyota is an excellent dealership because of the people and service. I felt welcome the minute Tony, the manager, gave me a warm welcome. I requested that he match me with a knowledgeable and “n the people and service. I felt welcome the minute Tony, the manager, gave me a warm welcome. I requested that he match me with a knowledgeable and “no pressure” salesperson. I was paired with Lain who had both those qualities and much more. He was most interested in what kind of driving I do and what features I wanted in a vehicle. He knew the answers to all of my questions and was very patient in responding clearly. Lain wants to please the customer and make certain s/he is happy and gets the best vehicle. He is friendly, professional and very knowledgeable. My final contact was Mo (who I call the closer). He is the person who handles all the paperwork at the end of the transaction. He too was professional, efficient and did not try to convince me to buy things I didn’t want. He presented all of the options in a clear and timely manner. So now I am driving my new RAV4 with pleasure. The entire shopping experience was smooth and I was treated with respect, friendliness and professionalism. Thank you Folsom Lake Toyota! More

Very clean, quiet and something to drink or water is available. I don’t mind waiting at dealership until my maintenance is done. available. I don’t mind waiting at dealership until my maintenance is done. More

We’ve appreciated the friendly and knowledgeable service dept staff with repairs for our ‘08 Prius. dept staff with repairs for our ‘08 Prius. More

I don’t know I can trust this dealer shops anymore they don’t get my car fixed properly don’t get my car fixed properly More

Folsom Lake Toyota is the best dealership I have ever done business with and their Service Center is tops in every respect - excellent repair work, they take great care of their customers and the repair done business with and their Service Center is tops in every respect - excellent repair work, they take great care of their customers and the repair cost is very reasonable. Their Service Center Advisors are also the best and most caring. For over 20 years, I have zero complaints. Wouldn’t want to take my vehicle to anyone else for maintenance and/or repairs. I rate Folsom Lake Toyota Sales and Service as superior in every way. More

Xavier was a competent advisor… waiting 4 hrs for a 10,000 mile service… seat belt check and a detection of a squeak in the cab was excessive use of time 10,000 mile service… seat belt check and a detection of a squeak in the cab was excessive use of time More

"Valdmiri" our sales agent, what can I say, he went above and beyond with my purchase of Toyota Tacoma recently! Since it was a used truck, not all lil issues are brought forward right away at the time of th and beyond with my purchase of Toyota Tacoma recently! Since it was a used truck, not all lil issues are brought forward right away at the time of the purchase, but again "Valdmiri" and "Mitchell" and their team at Folsom Toyota Service center took upon themselves to fix everything that I had concerns about, which left me being thankful and grateful for picking Folsom Lake Toyota as place to buy my car! Valdmiri is very professional, kind, funny, and provided excellent customer service! Thank you! More

Friendly knowledgeable staff Informed us in a timely manner of other problems that needed to be addressed manner of other problems that needed to be addressed More

It was one of the best things that I would definitely recommend for Toyota. Sales person was knowledgeable let me ask all the questions I need to. recommend for Toyota. Sales person was knowledgeable let me ask all the questions I need to. More