Folsom Lake Toyota

Dont go here While the dealership is not at fault for the major engine repairs my sienna with 60000 mile needs they are responsible for the the horrific service I While the dealership is not at fault for the major engine repairs my sienna with 60000 mile needs they are responsible for the the horrific service I recieved. Indelat with phone calls not returned, the car not finished when when promised twice, service advisor who.made it clear that bad reviews on previous services would be an issue and the telling me i.needed to give him good review because it effected his pay and if I couldn't just not to do the review. I would recommend never stepping foot in this dealership. More

Above and beyond The service department was wonderful to us! I highly recommend them. They took us on even though we bought our vehicle at another Toyota dealership. T The service department was wonderful to us! I highly recommend them. They took us on even though we bought our vehicle at another Toyota dealership. They were so great that if I need to buy another vehicle I would go to Folsom to buy it. Thank you again Rich! More

Made it right Had some issues with the initial appointment, but I appreciate that the service manager reached out to see how they could improve and make the situati Had some issues with the initial appointment, but I appreciate that the service manager reached out to see how they could improve and make the situation better More

Replace air bag and brakes. Excelente service and honest feedback. Paul took the time to explain the issues with my car and the repairs needed. He also provided me with all of h Excelente service and honest feedback. Paul took the time to explain the issues with my car and the repairs needed. He also provided me with all of his contact information which gave it a special touch. It was my first time at the Toyota service department in my area. More

Great customer service! Quality and Integrity, not lip service. They truly care about customer service and do a great job. I will go back again and recommend too. Chase Davis Quality and Integrity, not lip service. They truly care about customer service and do a great job. I will go back again and recommend too. Chase Davis is excellence Service Rep. More

This is the best place for your Toyota service needs We have been taking both of our Toyotas here since 2009. The service is always friendly and efficient. They perform quality work at very competitive p We have been taking both of our Toyotas here since 2009. The service is always friendly and efficient. They perform quality work at very competitive prices compared to independent automotive repair shops - even for oil changes. Their prices on tires even beat Costco! We totally trust the work performed and they never push any unwanted repairs and take the time to answer questions and explain the work. They even wash your car after each service. I highly recommend this dealership for all of your automotive repairs and maintenance needs. More

Highly efficient service personnel The service over the past 11 years on our two vehicles has always been outstanding. I have and will continue to recommend Folsom Toyota sales and serv The service over the past 11 years on our two vehicles has always been outstanding. I have and will continue to recommend Folsom Toyota sales and service departments. More

I always get great customer service at Folsom Lake Toyota This is my fourth service visit to the Folsom Lake Toyota service department and again, I am so thanful for the professional staff and the excellent w This is my fourth service visit to the Folsom Lake Toyota service department and again, I am so thanful for the professional staff and the excellent work the technicians do on my car. More

Just perfect all around I would normally just be content with a job well done, but in this case everything was great. Chris A and Orlando where very professional, friendly a I would normally just be content with a job well done, but in this case everything was great. Chris A and Orlando where very professional, friendly and informative. I cant think of anything that could have been done better during the service process. Not the closet to me, but will continue to go there. More

Great experience! They found the problem and fixed it quickly. I would recommend Folsom Toyota. Rental service was great too. Everything was great. Make appointment! They found the problem and fixed it quickly. I would recommend Folsom Toyota. Rental service was great too. Everything was great. Make appointment! More