Folsom Lake Toyota

Friendly but slow Have used this service department regularly for 3 years. Staff are always friendly but even with an appointment, service time had become unacceptably Have used this service department regularly for 3 years. Staff are always friendly but even with an appointment, service time had become unacceptably slow. I had an 8:30 appointment for an oil change and new windshield wiper blades that took almost 2 1/2 hours. More

Smooth Everything with this visit went well. The employees are polite and the time spent at the service center was comfortable. The service center is designe Everything with this visit went well. The employees are polite and the time spent at the service center was comfortable. The service center is designed for the customer. More

Efficient & Expedient I was very pleased with the service I received as my appointment was at 5:15 pm and they would normally hold the vehicle overnight till the next day t I was very pleased with the service I received as my appointment was at 5:15 pm and they would normally hold the vehicle overnight till the next day to complete the service. They completed it the same day with excellent customer service. I will definitely recommend them to friends. More

New car I got very reasonable price and reasonable trade-in estimates. Knowlegable, Friendly and customer oriented staff. Clean and comfortable place. Special I got very reasonable price and reasonable trade-in estimates. Knowlegable, Friendly and customer oriented staff. Clean and comfortable place. Special thanks to Ricki, excellent service. More

Historically terrific service. I have never had a problem with my Toyota Tacoma after services performed. I very much appreciate the helpful, positive attitudes of the service repr I have never had a problem with my Toyota Tacoma after services performed. I very much appreciate the helpful, positive attitudes of the service representatives. All the services on my vehicle were done here since 2000. Prior to the Tacoma, we owned a Toyota Camry which was serviced by Folsom Lake Toyota. We have never experienced a problem with Folsom Lake Toyota. More

Very good experience It was nice to have an appointment in be able to do work in the waiting area. Also the refreshments were a nice touch. I also was greatly pleased with It was nice to have an appointment in be able to do work in the waiting area. Also the refreshments were a nice touch. I also was greatly pleased with the clean car More

Timing belt and radiator replacement. Folsom Toyota replaced our 2006 Highland hybrid's radiator, timing belt, water pump and serpentine belt for $200 to $300 dollars less than I could fin Folsom Toyota replaced our 2006 Highland hybrid's radiator, timing belt, water pump and serpentine belt for $200 to $300 dollars less than I could find at a local mechanic and it took them less time to do it. The maintenance reps that worked with us were great and kept us informed of what was going on with the repairs. More

Great service Rick was wonderful. Called me to let me know of a couple of recommended items my vehicle was needing. Very nice. Will be going back for my next servic Rick was wonderful. Called me to let me know of a couple of recommended items my vehicle was needing. Very nice. Will be going back for my next service. More

Very happy with service! I am very happy with the service! Chris Avalos the service advisor was very professional and honest, I feel very comfortable returning for future serv I am very happy with the service! Chris Avalos the service advisor was very professional and honest, I feel very comfortable returning for future service and would highly recommend him to anyone! More

They honored honored their warranty even at a hundred thousa Was totally surprised that they honored the warranty very pleased they took the truck in got to diagnose within an hour told me what the problem was t Was totally surprised that they honored the warranty very pleased they took the truck in got to diagnose within an hour told me what the problem was the shuttle service was wonderful More