Folsom Lake Toyota

Pretty frustrated Today I took my daughter’s scion for possible sale. When they came to me with their offer, they told me the maintenance light was blinking. I said tha Today I took my daughter’s scion for possible sale. When they came to me with their offer, they told me the maintenance light was blinking. I said that was odd. I just drove it over. I declined the offer and got in the car. The light does blink, WHEN TURNING OVER THE KEY. This is NORMAL. It went off after starting. 2) I looked down at the car fax report and there was an open recall in the car. NOTHING was said to me about there being a recall. I took it over to the service department where they immediately took the car and started the recall repair. So frustrated with Nate and his assistant. More

Quick & Easy I made an appointment online, then called the dealership when I needed to change the appointment. It was handled quickly and easily with a minimum of I made an appointment online, then called the dealership when I needed to change the appointment. It was handled quickly and easily with a minimum of fuss. I was able to get in within 24 hours of making the first appointment. More

Great experience Chris Fabiani was great to work with. No pressure approach to the buying experience. Gave me a very fair deal. The finance team made it quick and e Chris Fabiani was great to work with. No pressure approach to the buying experience. Gave me a very fair deal. The finance team made it quick and easy . B More

David Mccann is knowledgeable and great to work with. As he gets to know me and my vehicles he taylers the service to fit my needs As he gets to know me and my vehicles he taylers the service to fit my needs More

Great Everyone is courteous & professional. I was able to get a rental on-site to drive while my car was seviced. All the work was done in timely manner. Everyone is courteous & professional. I was able to get a rental on-site to drive while my car was seviced. All the work was done in timely manner. More

Fast, friendly and efficient service. Chase Davis, my Service Advisor was helpful and informative. He made sure I clearly understood everything before and after my car’s service. I’ll defi Chase Davis, my Service Advisor was helpful and informative. He made sure I clearly understood everything before and after my car’s service. I’ll definitely be back to Folsom Lake Toyota! More

Will continue to use. The facility is very comfortable, good seating and tables to work at. I never wait long and I really like my service adviser, he is helpful and friend The facility is very comfortable, good seating and tables to work at. I never wait long and I really like my service adviser, he is helpful and friendly but not pushy. If I ever have a problem with the car I would feel comfortable calling him for advice. More

Excellent service appointment Outstanding service appointment yesterday with Rick Brown at Folsom Lake Toyota. "Old school" customer service and quick, friendly service on my 2017 Outstanding service appointment yesterday with Rick Brown at Folsom Lake Toyota. "Old school" customer service and quick, friendly service on my 2017 Camry. Can't recommend Rick highly enough. More

Car service The Service Representative is not courteous, always looks ways to find ways to bill Customers. Service is not done properly. DISAPPOINTED The gen The Service Representative is not courteous, always looks ways to find ways to bill Customers. Service is not done properly. DISAPPOINTED The general repairs are very very costly. Ok this service guy need to be removed from Services (Paul Barwick) More

Service as st manager Paul is great Paul is great! Called me to tell me I had a recall on my Rav 4. He scheduled a service appointment for me right then! Paul is great! Called me to tell me I had a recall on my Rav 4. He scheduled a service appointment for me right then! More