Folsom Lake Toyota

Great new Toyota Tundra experience! John Key was amazing from the first time I reached out to Folsom Toyota. He responded to me very promptly and took care of me on all aspects. I live John Key was amazing from the first time I reached out to Folsom Toyota. He responded to me very promptly and took care of me on all aspects. I live in the Bay Area so made the trip up to Folsom to buy my new Tundra and John assisted with all my questions and organized transportation to assist me upon arrival. Not only was the truck perfect and a great price but dealing with John was a pleasure. He was honest and straight forward on all aspects of the purchase. I told him I had a time window to complete the transaction to make an appointment back in the Bay Area and he was super fast to get me on my way and assist. Thanks John for all the help! Mark. More

John key was very friendly and easy to work with I would highly recommend to anyone in the market for a new car or truck highly recommend to anyone in the market for a new car or truck More

John and Chris were a great help and answered a lot of our questions without and fluff. It was a great first car buying experience for me and my dad really enjoyed how fast the process was. our questions without and fluff. It was a great first car buying experience for me and my dad really enjoyed how fast the process was. More

Surprisingly simple My first new car buying process was surprisingly simple thanks to John & his team at Folsom Lake Toyota. When I arrived, the vehicle had already been My first new car buying process was surprisingly simple thanks to John & his team at Folsom Lake Toyota. When I arrived, the vehicle had already been detailed and was waiting for me out front. I was pleasantly surprised from start to finish. More

Best Experience My 4th purchase/lease in last 6 years. I worked with John Key me by email and got a best internet price (among 2 others) before we went to the dealers My 4th purchase/lease in last 6 years. I worked with John Key me by email and got a best internet price (among 2 others) before we went to the dealership. We got another $500 off on top of the price we agreed at the time we took the car. My previous buying experiences were also smooth but this one was the most straight forward. I really recommend John if you want to avoid hassle sitting in a dealer ship for several hours. More

Excellent service Thank you John key, I am very happy talk to you and purchase a Camry SE from you . John key is very nice person. Again thank you Thank you John key, I am very happy talk to you and purchase a Camry SE from you . John key is very nice person. Again thank you More

Best salesman Our family has bought several cars from John Keys he always takes excellent care of us and makes the process so easy. I recommend him to everyone I k Our family has bought several cars from John Keys he always takes excellent care of us and makes the process so easy. I recommend him to everyone I know that wants to buy a new car. I will always buy from John. More

Helpful and friendly We found our experience professional, and knowledgeable in regards to our needs. as far meeting the criteria of which Toyota was best fit. We have alr We found our experience professional, and knowledgeable in regards to our needs. as far meeting the criteria of which Toyota was best fit. We have already shared our positive experience with family and friends and recommend the dealership and personnel mentioned. Thank You! More

Helpful Salespeople Who Listen To Your Needs We had been looking for a new 2019 pickup truck and had already visited Toyota, Ford, and RAM dealerships in the Roseville area. We found the salespe We had been looking for a new 2019 pickup truck and had already visited Toyota, Ford, and RAM dealerships in the Roseville area. We found the salespeople at Folsom Lake Toyota, especially John Key, to be very helpful in researching and locating Tundra pickups at surrounding dealerships for us to test drive. We plan to drive this pickup truck for 20+ years so we were very precise about our requirements for the engine, types of seats, towing, navigation, and required Toyota safety sense capabilities. John Key was able to locate a pickup that provided everything we wanted, with no extra option packages that we did not want. We are happy with the Tundra and the price we paid, and we will recommend John Key and Folsom Lake Toyota to our friends and family. More

Deceptive sale tactics, poor after sale experiences. I bought the 2019 SR5 Tacoma from this dealership on 8/28/19. During signing the paperworks Trent tried to sell me the premium care plus and Toyota V I bought the 2019 SR5 Tacoma from this dealership on 8/28/19. During signing the paperworks Trent tried to sell me the premium care plus and Toyota VSA package. I bought these packages because he told me that the maintenance costs for 30k and 45k alone would cost more than the total mount I paid for the 5 years/55k miles premium care plus package that I bought. he told me that he wanted to help me but when I went home a look up the maintenance cost for my truck up to 55k miles from Folsom Lake Toyota service website, it costs way less that what he the package the I prepaid. Of course I was very upset and came by the dealership the next day to cancel them. Another issue was that the check engine light came on on the truck the next day I bought the truck. This happened at 30 miles on odometer, called them and they told me to continue to drive it and it will go away after a few miles. It is now at 90 miles on the odometer and it is still on. I was very concerned that this happened on a brand new truck but they didn't seem to care much after the sale. More