Folsom Lake Toyota

I came in for routine oil change and tire rotation When I came to pick up car, they were very quick to bring my car around. Also, Porter made sure I got safely into my car since I'm 8, months pregnant. When I came to pick up car, they were very quick to bring my car around. Also, Porter made sure I got safely into my car since I'm 8, months pregnant. Thanks! More

Gibriel is fantastic! Great service! Gibriel is so attentive!!He has great people skills!! He follows through and gets back with customers quickly! He is very pleasant and Great service! Gibriel is so attentive!!He has great people skills!! He follows through and gets back with customers quickly! He is very pleasant and seems to have a lot of integrity! More

Very Cool Staff David is a very nice guy and explains all the details patiently. He provides all the options and let you take the call. I would definitely recommend D David is a very nice guy and explains all the details patiently. He provides all the options and let you take the call. I would definitely recommend David. More

105000 mile maintenance I bought my vehicle used and have been having my services performed at this location since that time. The staff are always helpful and courteous. I bought my vehicle used and have been having my services performed at this location since that time. The staff are always helpful and courteous. More

FOLSOM Toyota is the greatest. I have always had good experiences with the people at Folsom Toyota. We buy our personal and business vehicles here. I have a Sienna van and we have s I have always had good experiences with the people at Folsom Toyota. We buy our personal and business vehicles here. I have a Sienna van and we have several Tundras. More

Outstanding Service Very prompt, thorough, and helpful service with extremely helpful and courteous service person. All service details explained clearly. The work was Very prompt, thorough, and helpful service with extremely helpful and courteous service person. All service details explained clearly. The work was completed ahead of schedule, even on a moderately busy morning. More

Best customer service Good job to Ken for a great job. Good sales practice and very transparent. Hassle free and stress free car buying. Look for Ken for enjoyable car bu Good job to Ken for a great job. Good sales practice and very transparent. Hassle free and stress free car buying. Look for Ken for enjoyable car buying. More

Toyota RAV 25,000 Mile check Toyota dealer did not tell me that the lease vehicle needed to be serviced at or before 24,000 mark so when the service light illuminated reminding me Toyota dealer did not tell me that the lease vehicle needed to be serviced at or before 24,000 mark so when the service light illuminated reminding me I was nearing 25,000 miles I scheduled a service appt. When my husband dropped off the RAV the service tech told us we would have to pay out of pocket since the warranty only covered up to 24,000 miles. Every previous service on the RAV was preschefuked by Toyota so it was unclear to me as to why we didn’t get a courtesy reminder to come in prior to 24,000. Long story short after my husband spoke to the Manager and requested a waiver of any service fees, the service manager assured my husband there would be no charge for the current service. We have been loyal Toyota customers and referred two family members to the Folsom dealership (one of which purchased a new Tacoma) so we do feel our loyalty and dedication to maintaing our lease agreement warranted great customer service but initially we were greeted with poor customer service. After discussing the issue with a Msnager everything was resolved in an amicable fashion. More

Less time best and friendly service I come here to Folsom lake Toyota service center and GIBRIEL KARGBO is the best advisor to chose and do business with him. the service is very good I come here to Folsom lake Toyota service center and GIBRIEL KARGBO is the best advisor to chose and do business with him. the service is very good and I feel very comfortable and confident about my car since over a year I started bringing my car hear to Folsom lake Toyota service center. Thank you More

Oil change Gibriel Kargbo is nice, fast and friendly. He is always there to help. I can leave a message and can drop of my car at any given time and pick it up Gibriel Kargbo is nice, fast and friendly. He is always there to help. I can leave a message and can drop of my car at any given time and pick it up after it is done. More