
Folsom Lake Toyota
Folsom, CA
Filter Reviews by Keyword
By Type
Showing 1,520 reviews
Folsom lake toyota They have excellent service. Matthew stay with us the entire time explain everything to us. The entire process is very pleasant. The finance guy expla They have excellent service. Matthew stay with us the entire time explain everything to us. The entire process is very pleasant. The finance guy explained everything in detail. I end up purchased a tocoma truck from them More
At Last Lake Folsom Toyota did the impossible. They orchestrated a car negotiation from which I left without feeling I was snookered. They were pleasant, fa Lake Folsom Toyota did the impossible. They orchestrated a car negotiation from which I left without feeling I was snookered. They were pleasant, fair, and professional throughout the transaction. In my 72 years thls is the dealership I respect. At last it was a pleasure doing business with you. More
Gas tank in zero I have to say I was okay with the service until I went to pick up my car and I was left with 0 gas according to my gas range. I asked the inside assoc I have to say I was okay with the service until I went to pick up my car and I was left with 0 gas according to my gas range. I asked the inside associates for help and they said they don’t top of gas and they couldn’t help me. I came in with at least 20 miles left on my tank and left with a good luck hope you make to the gas station. I would have even been okay with 2 miles left so at least I could get to the nearest gas station. What if my car stalled in the middle of the road and I had gotten into an accident. Would that be the good luck that was wished to me by this dealership? Unacceptable in every way. I cannot say who’s fault this is, but someone is to blame and I am not pleased in any way shape or form More
Just the service one needs! Just the service I needed on time and when I needed it. Quick turn around and/or transportation if needed. Never a problem with Folsom Lake Toyota s Just the service I needed on time and when I needed it. Quick turn around and/or transportation if needed. Never a problem with Folsom Lake Toyota service. More
Good job This is for the 10000 mile service. It was done in a timely manner (especially considering that they were moving their work area at the time). The wai This is for the 10000 mile service. It was done in a timely manner (especially considering that they were moving their work area at the time). The waiting room was clean and comfortable. Everyone that I dealt with was courteous. More
Excellent Customer Service This is my go to place for my car's maintenance job. Their service is excellent and their staff are corteous and honest. I'm always having good resul This is my go to place for my car's maintenance job. Their service is excellent and their staff are corteous and honest. I'm always having good results and Chris Avalos, has been very accomodating on his schedule always. This place is highly recommended! More
Best service I stopped by without an appointment and Paul (service consultant) took my car right away and had my issue resolved in less than 45 minutes! I was so I stopped by without an appointment and Paul (service consultant) took my car right away and had my issue resolved in less than 45 minutes! I was so grateful as I live about 30 minutes away in Rancho Murieta and had several errands to run. I have owned my highlander for 7 years and couldn’t be happier. Our family has had nothing but wonderful experiences with Folsom Lake Toyota dealership and service department. Thank you Paul! More
2013 Prius 150000 mile checkup Christian Avalon was my service advisor and he carefully listen to my concerns. He went above and beyond to show me all available maintenance choices Christian Avalon was my service advisor and he carefully listen to my concerns. He went above and beyond to show me all available maintenance choices and my best options for keeping my car in top condition More
55k mile Routine maintenance I actually purchased my truck and have had all of my service done at the dealership. The convince and quality have been great and I have not been disa I actually purchased my truck and have had all of my service done at the dealership. The convince and quality have been great and I have not been disappointed with any of the visits so far. More
Excellent service. Excellent service at the Folsom Toyota dealership. Took my Tacoma in for vibration issues. Matt, the service representative, was able to sort it out. Excellent service at the Folsom Toyota dealership. Took my Tacoma in for vibration issues. Matt, the service representative, was able to sort it out. I don’t know which mechanic repaired the vehicle, but thank you. I wasn’t expecting my vehicle to be ready until the next day, so I took their shuttle home. To my surprise the vehicle was ready before closing. I even asked the parts department some questions since I like to do my own simple maintenance and he was more than happy to answer all questions. Thank you. More