
Ford Country
Henderson, NV
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Impressive!! I'm gonna be very honest, I've never been a ford person, wouldn't even consider driving a ford. Grew up in a Chevy family. I went to ford country an I'm gonna be very honest, I've never been a ford person, wouldn't even consider driving a ford. Grew up in a Chevy family. I went to ford country and had the pleasure of being greeted by Carlos Escamilla, he took into consideration all my needs & concerns upto & including the monthly payment amount I wanted. Let's just say I drove home in a brand new Ford Explorer that same evening. Carlos met my every need & concern & my explorer (Mable) is everything I could ever want in a vehicle. I have never met a more respectful & knowledgeable cars salesperson in my entire life. Also your finance department, specifically Kelly, was wonderful in explaining all the paperwork to me. It was my first vehicle purchase on my own & she made it absolutely painless. ?? I'm now a proud ford owner!!! More
Great People My wife and I looked at several different dealerships of several different makes including a few different Ford dealerships. We were so happy to have My wife and I looked at several different dealerships of several different makes including a few different Ford dealerships. We were so happy to have stopped by Ford Country. After a few weeks and dealing with several sales people in the end we purchased with Ford Country because of the great people there. We had the pleasure of getting the assistance of Andy Diestra who was a gentleman and considered our wants and needs through the whole process. He was not a pushy salesman trying to push cars out. Andy and his team were quick and considerate with answers and hospitality. When Andy was working to get us what we were requesting we also were helped by Kevin Schwan who was there to make sure we were comfortable and answered any questions we may have had. From the show floor with Andy Diestra and Kevin Schwan, to numbers with Kevin Vanetta , to filling out paperwork and signing with Ed Armendariz, it was a great experience! Everyone was amazing answering questions and explaining details. I plan on making another purchase within the next year. This time I won't have to search dealerships because I know I going to Ford Country! More
Bring a Friend with You The greeter and main salesperson,Andy Diestra,was friendly and accommodating enough.But when ''The Closer",Kevin Vanetta,came into the discussion with The greeter and main salesperson,Andy Diestra,was friendly and accommodating enough.But when ''The Closer",Kevin Vanetta,came into the discussion with us,Andy claimed to be disengaged and insisted he had no idea what was promised to me by Kevin. Mr.Vanetta misquoted very material figures to me...... a huge oversight(?) on his part which worked to his advantage.....that's the very generous interpretation of things. In short,I came away with the contiued belief in the stereotype of the car salesman as a shifty,cynical,dishonorable fellow. More
Exceptional Experience This was the first time I purchased a brand new car. Randy was very nice and patient with me while I made the decision to take a leap into purchasing This was the first time I purchased a brand new car. Randy was very nice and patient with me while I made the decision to take a leap into purchasing a new car. They gave me a great price for my trade in car. Since it had an airbag recall I was pleasantly surprised that they accepted the trade in. I would recommend Randy to anyone looking for a great car-buying experience! More
Awesome customer service From the minute we parked we were greeted by everyone! The vibe was amazing and our experience was fun and stress free. Kevin heard of an experience m From the minute we parked we were greeted by everyone! The vibe was amazing and our experience was fun and stress free. Kevin heard of an experience my boyfriend had previously and immediately apologized. Overall, I'm so happy with our experience and I would definitely refer everyone here! More
Perfect Service As people in the service industry, my husband and I have limited normal business hours that we're both able to shop for a car at the same time. We wen As people in the service industry, my husband and I have limited normal business hours that we're both able to shop for a car at the same time. We went into this dealership with 1 1/2 hours until close, and they never rushed or pushed us to make a choice. We decided on the 2016 Ford Fusion with the upgraded engine, and even though technical business hours were over, the team working with us let us take ample time to talk about color, interior, upgrades, ect. We never felt a push to hurry up and decide. We got offered a better deal than we thought we'd get, and we're excited to drive our car home! We've already sent 3 friends to Ford Country! More
Great Dealership with Great people New or used these folks are honest detailed professionals with great products at fair prices! Frank Luciano made our time at the dealership friendly New or used these folks are honest detailed professionals with great products at fair prices! Frank Luciano made our time at the dealership friendly and fast, he was great! Dan and Chris at the deal desk are the best!! Thank you guys, all of you! If you are looking for a new or used car or truck, don't make the mistake of not going to see what this dealership and these professionals have to offer!! R C Henderson Nevada More
Outstanding Car Buying Experience I have been shopping and purchasing cars and trucks for 54 years all around the country, and without a doubt I have experienced the very best buying o I have been shopping and purchasing cars and trucks for 54 years all around the country, and without a doubt I have experienced the very best buying of a car at Ford Country. Recently I purchased a 2014 Certified Ford Focus at Ford Country after spending several days covering numerous car lots and dealerships throughout Las Vegas and Henderson Nevada. Upon arrival at Ford Country, I was greeted at the dealership by a Salesperson (Andy Diestra), who introduced himself and took on a tour of the car lot and found the exact car with color and accessories I was looking for at the right price. We took a test drive as he explained various advantages and information about the Focus. Andy was extremely knowledgeable about this Ford product and was able to answer all my questions and concerns. Andy sold the Ford Focus. We returned to the showroom floor where I was introduced to Kevin Vanetta who handled the financing process to fit my needs in a most expedious manner. Within three hours I had visited the lot, test drove the car I had selected, and signed all documents. Andy then took on a complete explanation of all accessories within and outside the Certified Ford Focus that I had just purchased, to include setting my phone up on the blue tooth. Andy Diestra is an outstanding salesperson and a credit to Ford Country. Since my purchase I have received several letter by e-mail and phone call from Andy thanking me for my purchase and inviting me to call or stop by if I needed any assistance with or issues with the car. I would highly recommend Ford Country to anyone considering the purchase of a car or truck. Thank you Ford Country for your excellent sales and support team. More
easy, comfortable & helpful Chad was very helpful throughout the whole process! I didn't feel pressured. He explained everything very nicely and made sure I was happy with what I Chad was very helpful throughout the whole process! I didn't feel pressured. He explained everything very nicely and made sure I was happy with what I was getting. Im happy I came to this location! More
Surprisingly pleasant sales experience I hate dealing with dealerships and car salesmen…. Eric was able to quickly provide me information via text about the vehicle and quickly negotiate a I hate dealing with dealerships and car salesmen…. Eric was able to quickly provide me information via text about the vehicle and quickly negotiate a fair deal. Eric was able to quickly get a relatively small (but large to me) issue corrected through the service department without any stress…… Highly recommended! Thanks Eric More