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Ford Country
Henderson, NV
1,456 Reviews
Welcome to Ford Country Serving Las Vegas and Henderson, NV.
Ford Country is a nationally recognized and highly awarded family-owned business that has been serving the Las Vegas and Henderson communities since 1922. The owner, Gary Ackerman, is a third-generation Ford dealer that has lived in Las Vegas since 1955 and dreamed of building his own version of what a Ford store should be since he was a boy. We have a state-of-the-art facility producing a high volume yet consumer-oriented Sales, Service, Parts, and Accessories departments, as well as an on-site 50's era diner. Ford Country is an inviting one-stop shop for all your transportation needs. We look forward to you joining our family. At Ford Country, "Everything We Do Is "Driven By You!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,456 reviews
September 09, 2015
On a scale of 1-10, Ford Country is a 12! From the moment they met me at the airport, to the moment I left the dealership in my new car, the service was top notch. Before I even got to the dea From the moment they met me at the airport, to the moment I left the dealership in my new car, the service was top notch. Before I even got to the dealership they helped me get the financing I needed and went above and beyond to assist me in any way that they could. I truly felt like a VIP because of the treatment I received from Sherri, Luciano and the rest of the Ford Country staff. And it didn't end when I drove my new car off the lot, they checked on me, answered my questions, got me assistance with registering my vehicle in California and gave me personal attention that I have never received from a dealership before. Like I said, on a scale of 1-10, Ford Country is a 12! I would recommend them to anyone without hesitation. More
by blrezaie
Helpful September 09, 2015
Bought 2 NEW cars in 2 days! Best customer service EVER! From Garrick answering questions of mine before I came to dealership to handing us the keys, him and his Team didn't miss Best customer service EVER! From Garrick answering questions of mine before I came to dealership to handing us the keys, him and his Team didn't miss a beat! My husband was so impressed of his extensive knowledge of Mustangs. I love a person that knows their product! We went in Friday planning to buy me a Ford Escape but couldn't resist checking out the Mustangs first so needless to say after driving the 2015 we wanted to buy one : ) We also test drove the Ford Fusion ST and I had to have it soon as I drove it. Fun, sporty and something different (I've always owned crossovers). I left with my car Friday and we went back Sat for 2015 Mustang 50th yr limited edition. Very exciting. Very happy. Pleasant experience all the way, thanks to Garrick, Vinny, Scott in finance and Bret. Scott, thanks for helping us correct a few #'s on paperwork during signing and ensuring me I will get my Veterans tags and taking time to pull that document online. Vinny, thanks for follow up call I rec'd today. Thanks also Vinny for taking time to show me how everything worked before I left dealership Friday evening. Garrick thanks for continuing to reply to my questions via text today. More
by Moonchild
Employees Worked With
Garrick De Le Fuente, Scott Gilmore, Vincente Sortibran, Bret Riggs
September 09, 2015
Excellent Could not ask for better service or follow up. I will recommend this dealership and especially the salesman Don Kot to all my friends. Great selectio Could not ask for better service or follow up. I will recommend this dealership and especially the salesman Don Kot to all my friends. Great selection. More
by roy1015
Employees Worked With
Don Kot
September 09, 2015
Unplanned purchase Had great customer service, Todd only showed me cars that were based on criteria I provided. He did tell me about the new Ford Explorer 2016 but I br Had great customer service, Todd only showed me cars that were based on criteria I provided. He did tell me about the new Ford Explorer 2016 but I brushed it off believing it was well out of my price range. After viewing used cars and not finding anything I was interested, I wandered around the lot while Todd was doing some updates on my current Ford vehicle. I spotted the 2016 Explorer Sport, not knowing what it was till I got up close and instantly fell in love with it. Todd assisted me getting the vehicle for a price that I could afford and set me up with Ed in finance who found me another discount! The whole experience took less than 4 hours, very impressed all the way around! More
by DebH
September 09, 2015
Ford Country Everyone was very helpful. Henry, our sales consultant worked around my work schedule and stayed late to help us finalize our purchase. This is our Everyone was very helpful. Henry, our sales consultant worked around my work schedule and stayed late to help us finalize our purchase. This is our second purchase from Ford Country and we will be back when we need another vehicle. More
by KellyS
September 09, 2015
Horrible customer service Sales person was not friendly at all seemed bothered when I called him after I purchased the vechile and needed help with a issue on the vechile. Ove Sales person was not friendly at all seemed bothered when I called him after I purchased the vechile and needed help with a issue on the vechile. Overall it was a really bad experience with there customer service. More
by Ski5502
Employees Worked With
Frank Luciano
September 08, 2015
Great service The Ford Country team is top notch. Always happy to help you and make sure all needs are met. Dan our sales adviser and Jose Torres made sure our new The Ford Country team is top notch. Always happy to help you and make sure all needs are met. Dan our sales adviser and Jose Torres made sure our new car was what we needed and the price was fair. More
by Bully98
September 08, 2015
Great deals My wife and I bought our very first new car from this dealership and we got it at a price that was too good to pass up. The sales team and management My wife and I bought our very first new car from this dealership and we got it at a price that was too good to pass up. The sales team and management allowed us to shop pressure free which made us feel very comfortable buying the car after some price negotiation. My wife is very happy with her Fiesta. I would go back to this dealership for our next car. More
by eromero87
Employees Worked With
Ray Cormier
September 08, 2015
I hrt my Ford Not only did I feel at ease, I was confident my sales person had my best interest in mind. A great overall experience that I would recommend to family Not only did I feel at ease, I was confident my sales person had my best interest in mind. A great overall experience that I would recommend to family and friends. Thank you for the opportunity to thank you!!! More
by Ford girl
Employees Worked With
Sean i think nd it was his first or second day on the job. Good guy for sure, Scott Gilmore, Bret Riggs
September 08, 2015
Excellent Staff Friendly, low pressure sales staff, very refreshing to deal with a dealership that holds old values in honesty and integrity. It was a pleasure meetin Friendly, low pressure sales staff, very refreshing to deal with a dealership that holds old values in honesty and integrity. It was a pleasure meeting and dealing with those that were involved in the purchase of my new car. More
by no
