Ford Country

Luis filled in for Frank and was very professional. I was disappointed in Frank. We had an apt on Friday for a specific truck and follow up on Saturday to close the deal. When I got there, the truck had been disappointed in Frank. We had an apt on Friday for a specific truck and follow up on Saturday to close the deal. When I got there, the truck had been sold. So everything a planned on went out the window and Luis had to deal with that situation. I was very close to leaving and really feel a bit set up. The ultimate deal includes a bed liner and step rails. I was told I would receive a call today but did not. Not off to a good start after dropping over $30k on a new truck More

My experience with Ford Country was very positive. I'd been looking for a used, but late model (2018+) Honda Odyssey for a few weeks in Northern Utah (stupid idea if you are familiar with the demographics been looking for a used, but late model (2018+) Honda Odyssey for a few weeks in Northern Utah (stupid idea if you are familiar with the demographics of Utah and the typical family size). Odysseys and similar family trucksters can often be in short supply. The best deal I found for price, mileage, and options led me to their ad even though they are over 400 miles away. The deal was a significant savings, more than enough to pay for a plane ticket and then some. My salesman Frank Luciano worked with me over phone and text as I went to my bank near home to get a loan and secure funds which was done quickly (shoutout to America First Credit Union). This sent me flying from Salt Lake to Las Vegas where my salesman drove into town to pick up my lost xxx at the airport (I've never used McCarran except for layovers). Frank and I began talking around 8 am, we had the deal worked out, I got my loan, flew, did the paperwork at the dealership, and drove 6+ hours back home all in a single day (okay, it was a few hours into the am on the next day)! It was pretty amazing. At the dealership it took a bit longer than I'd have liked, but I know that they were busy, and I just had to wait. They provided drinks, snacks, and air conditioning (it was 116 outside according to the Odyssey). There was also a mixup with some paperwork, but Frank went out of his way to make it right. He was top-notch all the way through even texting and calling outside of business hours! Oh, and I love the car! More

Recently purchased a 2020 Ford Explorer Platinum from Luis. Great car and he has gone above and beyond to help me out, and still continues to strive for excellence. Great customer service Luis. Great car and he has gone above and beyond to help me out, and still continues to strive for excellence. Great customer service More

Ford country was an unexpected refreshment of service a dealership that makes deals work not just for their own favor but also with the buyers needs in mind. I’ve been to and from almost every dealer in Ve dealership that makes deals work not just for their own favor but also with the buyers needs in mind. I’ve been to and from almost every dealer in Vegas and everyone is helpful but none were as genuine and honest as Ford country. Thank you Luis Vazquez for making it happen. More

I’ve been buying or leasing vehicles from Ford Country since 2003. This is my 7th vehicle and I have been totally satisfied with all my dealings. since 2003. This is my 7th vehicle and I have been totally satisfied with all my dealings. More

Best experience we've ever had buying a car. Luis kept asking questions and pulling cars until he found exactly what we wanted! Thank you! asking questions and pulling cars until he found exactly what we wanted! Thank you! More

I was just looking but the great time and effort of Luis Vázquez made me decide on my new 2020 F150 truck. Thanks again for been patient with me on my tough decision. Vázquez made me decide on my new 2020 F150 truck. Thanks again for been patient with me on my tough decision. More

I am very pleased with my new purchase of 2020 F-150!!! Frank was very helpful in locating the truck I wanted, and even showed me a couple of others too. Frank was very helpful in locating the truck I wanted, and even showed me a couple of others too. More

Frank Luciano was amazing! Great customer service ! Fast and easy ! Got me into a deal of 0% interest rate ! How could you not buy ! Thank you so much Ford and Frank you’re truly appreciated ! and easy ! Got me into a deal of 0% interest rate ! How could you not buy ! Thank you so much Ford and Frank you’re truly appreciated ! More

Great dealership and great customer service from all involved. Starting with the salesman, sales manager and finance team. Not pushy and did not get that typical car dealership feel. Would go back in a involved. Starting with the salesman, sales manager and finance team. Not pushy and did not get that typical car dealership feel. Would go back in a heart beat. More