Ford Country

Sherri Anderson is the reason I am a ford owner! Sherri Anderson is the reason I came back to Ford. She's the best! She greets all she comes in contact with a superior experience even if it takes her Sherri Anderson is the reason I came back to Ford. She's the best! She greets all she comes in contact with a superior experience even if it takes her out of her way. I couldn't be happier with my new Ford, Sherri, Jesus and Kelly!!! More

Excellent outstanding professional service The service advisor that handled my appointment & paper work was outstanding & very professional. Explained everything in detail & made me feel ve The service advisor that handled my appointment & paper work was outstanding & very professional. Explained everything in detail & made me feel very comfortable and satisfied with work being done on my vehicle . He definitely deserves 5+ stars in my opinion. Thank you so much Jerremy it was a pleasure working with you, Norma V. More

Great Team! My husband and I bought a new Ford 150 truck yesterday and while the process was a long one, the Ford Country team did everything in their power to en My husband and I bought a new Ford 150 truck yesterday and while the process was a long one, the Ford Country team did everything in their power to ensure a positive and professional experience. Sales Manager Kevin Vanetta, Shane Wellman and Sam Margolis are absolutely the best in the business. We've purchased many Ford vehicles over the years and I can say without question yesterday's experience was the best. Many thanks and we'll be sure to continue to refer people to your business. More

Over Promise and Under Deliver and don't fix "Diesel mechanics Know nothing" my 12 year old son knows more about these engines. We took our 2004 Excursion 6.0 litre in there because it was blowin "Diesel mechanics Know nothing" my 12 year old son knows more about these engines. We took our 2004 Excursion 6.0 litre in there because it was blowing coolant out the degas bottle. They took it all apart and told me the EGR cooler had a leak (I don't know how because the EGR cooler was bypassed) and quoted $3600 to fix the problem, suddenly the quote went to well over $6500 because they said the head gaskets were gone ( I just had this all redone in Canada-Brand New Heads, Bosch Injectors, EGR delete, ARP head studs, high pressure and low pressure oil pumps, oil cooler, fuel spring, 4" exhaust turbo back). It took Ford Country over 2 weeks and gave it back and said all good (except the grill and headlight mount that they broke). After 3 days the truck is running like crap so we take the truck back and they tell me it needs a new fuel pump ($1200) so after discussing we get that done too and then have to wait an additional 5 days because they cracked a fuel line up by the fuel regulator. My wife was leaving on friday to drive back to Canada and the truck is barfing black smoke, she returns with the truck to be told the air filter is dirty and needs to be cleaned and she is good to go back to Canada. She gets home to coolant leaking on the driveway, oil in the coolant and not a drop of oil on the dipstick. I can actually see where the coolant is leaking from under the passenger side head. Looks like it will cost me $16-$18k for another engine, head cracked on one side and looks like the block has been pulled out of square from over tightening head studs. This shop is a JOKE and FORD really needs to get in there and teach these guys what to do with ford diesels. I have found that most Ford dealerships have a hard time with 6.0 litres. I will not be taking any more 6.0 litres to Ford for repair (oil changes and simple maintenance is all they will go back for). More

Great guy Chris helped me and family get into a nice clean car. He's a man of his word and enjoys helping people. I talked to him over the phone one day and we Chris helped me and family get into a nice clean car. He's a man of his word and enjoys helping people. I talked to him over the phone one day and went into the dealership the very next day and got the car I wanted. Thanks Chris you are a great guy!!! More

Vehicle purchase We have previously bought 3 cars from them with no issues but after this experience I will never buy another one from them. First Ken said the reason We have previously bought 3 cars from them with no issues but after this experience I will never buy another one from them. First Ken said the reason said they would only give us 12300 for our trade in when I showed him one their website almost the same vehicle for around 20000 I was told it was do to the vehicle being smoked in. The car was never smoked then he pretty much called my wife a liar. We ended up buying the vehicle and taking the low ball trade. Then 1 day later they had it listed for 21500. I understand they are in business to make money but why do they have to screw over customers that bad. I will never return to do business with them again. I will give Ed high marks we worked with him on all our purchases and he was always a pleasure to deal with. More

Review Mike was very honest and helpful. He worked with Kevin until they came up with a plan that worked for us. We will definitely recommend Mike to anyone Mike was very honest and helpful. He worked with Kevin until they came up with a plan that worked for us. We will definitely recommend Mike to anyone looking to buy a new car. More

#Ford Sold me a lemon. Don't buy a Flex. horrible. Buyer beware!!! #Ford flex sucks Problem after problem. So loud in car we had to yell to talk to each other. Felt like we were driving on a gravel r Buyer beware!!! #Ford flex sucks Problem after problem. So loud in car we had to yell to talk to each other. Felt like we were driving on a gravel road the ride wad so rough. Doors were crooked etc.. I got the run around for 8 months. on April 13th I finally got a service person to listen to all the problems with it and he tried to help. Ford country still has my car and refuses to help get me out of this one. Nice. Day one I wanted out of it. They said they would fix it or get me in another car. #Ford still waiting. Don t buy a car from Ford #Ford flex lemon More

Chris "the man" My wife and I were looking for a New Cadillac CTS V, we were have trouble find the right comb with every feature we wanted and were surprised but this My wife and I were looking for a New Cadillac CTS V, we were have trouble find the right comb with every feature we wanted and were surprised but this one popped up at Ford Country. Chris was our salesperson from the start and had taken extra time on his own to learn more about all the features especially the electronic technology in this vehicle. Without this extra effort in teaching us about all the features and his great customer service we probably would not have made the purchase. Amazing car! Great job Chris and everyone else at Ford County! Thanks, Craig Shaw More

Great Customer focus This guy knows how to keep customers. Thank you so much for your help. When I was feeling defeated he took the time to talk with me and help me with t This guy knows how to keep customers. Thank you so much for your help. When I was feeling defeated he took the time to talk with me and help me with the process. More