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Ford Country
Henderson, NV
1,458 Reviews
Welcome to Ford Country Serving Las Vegas and Henderson, NV.
Welcome to Ford Country
Ford Country in Henderson, NV, is proud to be an automotive leader in our area. Since opening our doors, Ford Country has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Ford Country will get you into the car or truck you choose with professionalism and attention to your needs.
Ford Country offers a full selection of services including:
New Vehicle Sales
Pre-Owned Vehicle Sales
Car Loans and Financing
Online Service Appointment Scheduling
Ford Country has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Ford Country offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,458 reviews
May 26, 2017
#Ford Sold me a lemon. Don't buy a Flex. horrible. Buyer beware!!! #Ford flex sucks Problem after problem. So loud in car we had to yell to talk to each other. Felt like we were driving on a gravel r Buyer beware!!! #Ford flex sucks Problem after problem. So loud in car we had to yell to talk to each other. Felt like we were driving on a gravel road the ride wad so rough. Doors were crooked etc.. I got the run around for 8 months. on April 13th I finally got a service person to listen to all the problems with it and he tried to help. Ford country still has my car and refuses to help get me out of this one. Nice. Day one I wanted out of it. They said they would fix it or get me in another car. #Ford still waiting. Don t buy a car from Ford #Ford flex lemon More
by Tina Cox
Employees Worked With
Mario Hernandez , Kevin Vanetta, Brad Cambridge
Helpful May 25, 2017
Chris "the man" My wife and I were looking for a New Cadillac CTS V, we were have trouble find the right comb with every feature we wanted and were surprised but this My wife and I were looking for a New Cadillac CTS V, we were have trouble find the right comb with every feature we wanted and were surprised but this one popped up at Ford Country. Chris was our salesperson from the start and had taken extra time on his own to learn more about all the features especially the electronic technology in this vehicle. Without this extra effort in teaching us about all the features and his great customer service we probably would not have made the purchase. Amazing car! Great job Chris and everyone else at Ford County! Thanks, Craig Shaw More
by 1locokoko
Employees Worked With
Scott Gilmore, Chris Rashbaum
May 25, 2017
Great Customer focus This guy knows how to keep customers. Thank you so much for your help. When I was feeling defeated he took the time to talk with me and help me with t This guy knows how to keep customers. Thank you so much for your help. When I was feeling defeated he took the time to talk with me and help me with the process. More
by Thomas1979
Employees Worked With
Luciano Abujasen
May 20, 2017
Great, friendly and informative experience We bought two cars and were treated with respect and friendliness by all. The sales team upheld everything they told us during negotiations. Would d We bought two cars and were treated with respect and friendliness by all. The sales team upheld everything they told us during negotiations. Would definitely recommend More
by M&m
Employees Worked With
Kevin Vanetta, Shane Wellman
May 18, 2017
Great Dealer This review is for Ford Country at Gibson Road Henderson,NV. When my wife and I where looking for a new Ford we found one at Ford Country . The Ford w This review is for Ford Country at Gibson Road Henderson,NV. When my wife and I where looking for a new Ford we found one at Ford Country . The Ford was just what we wanted and Carlos Escamilla help us from start to the very end. He was a joy to work with and I let Keviin Vanetta know how liked him. We now have our new Ford home in Vancouver,Washington. More
by rap5657
Employees Worked With
Kevin Vanetta, Carlos Escamilla
April 29, 2017
Mim time, Great Experience Very good experience, Kevin Vanetta went out of his way to help me understand what I was signing. He allow me to ask him questions at his desk. Kevin Very good experience, Kevin Vanetta went out of his way to help me understand what I was signing. He allow me to ask him questions at his desk. Kevin also came in on his day off to make sure the car was ready and I was happy. More
by RONCAR
Employees Worked With
Other Employees :
Cindy, she help me feel comfortable., Scott Gilmore, Carlos Escamilla, Brad Cambridge
April 11, 2017
excellent guest service The staff, especially Chad Wellborn and Kevin Vanetta go down that lonely road of the extra mile. CHAD WORKED EXTREMELY HARD TO MAKE THIS SALE The staff, especially Chad Wellborn and Kevin Vanetta go down that lonely road of the extra mile. CHAD WORKED EXTREMELY HARD TO MAKE THIS SALE More
by e $capenow
April 04, 2017
Easy to work with Super Straight Forward Most of the time we want a new car but we dread the sales process experience. I went in looking to get a 3rd vehicle because I have residency in 2 sta Most of the time we want a new car but we dread the sales process experience. I went in looking to get a 3rd vehicle because I have residency in 2 states. I really wanted a truck and was told by another dealership that my current vehicle had to much negative equity and that they(the ones who sold me the vehicle) and anyone else would never help me or take this vehicle off my hands. That was not the case here not only did they help me get my truck, at a better interest rate then the vehicle I had, they found a way to do it and absorb the negative equity with rebates so I am not having to pay for it. On top of that they also took my wife's vehicle and traded that one out as well. Let me be clear in total we were 26k in negative equity and they found a way to give me a way better interest rate on 2 vehicles, vehicles we are actually happy with, as well as get us out of all that negative equity. I will be going back to them for my next vehicles. So easy to work with and they are honest and straight forward. They want your business and you can feel that as they work with you. I highly recommend them. Kevin Vanetta woks his butt off to get you the best rate and payment possible. The whole team there is awesome.. More
by DevonO32
Employees Worked With
Kevin Vanetta, Scott Gilmore, Andy Diestra
March 25, 2017
Auto sale experience. Unfortunately I had a vehicle that was no longer operative. Therefore, I was in desperate need of a new one. The day I visited the dealership was also Unfortunately I had a vehicle that was no longer operative. Therefore, I was in desperate need of a new one. The day I visited the dealership was also the day my husband was in the hospital ICU after having heart surgery. Mr Andino and Mr Rusca were extremely helpful and compassionate. Mr Andino guided me through all of the important vehicle operational steps with unbelievable patience and care during my time of need. A Special thank you to Mr Andino, I was blessed to have him as my sales person. Thank You Mr Rusca and Ford Country. More
by 14Precious
March 20, 2017
The best dealership experience EVER! Ford Country has earned my trust and my business.... Let me tell why in a quick story. In early 2015, I purchased a new 2014 Ford Explorer from Fo Ford Country has earned my trust and my business.... Let me tell why in a quick story. In early 2015, I purchased a new 2014 Ford Explorer from Ford Country. That experience was one of the best car dealership experiences I had ever had. The sales rep was very helpful, I felt like I got a more than fair offer on my trade-in and the deal was pretty sweet! I was a happy guy. Fast-Forward to February 2017, I took my Explorer in for its routine service appointment... when I got my Explorer back there was a note from a guy name Ted. This note basically said that Ted wanted to buy my Explorer. Out of sheer curiosity, I reached out to Ted and explained what I was possibly in the market for. Keep in min, Ted and I had never met, he only knew me by the service records... after a quick 5 min call answering some questions, Ted started sending me vehicles in stock that met what I was asking for. After a lot of back and forth via text messages, I decided to take a trip down to the dealership and visit Ted in person. Already past Ted's time to go home for the day, he stayed with me to answer my questions and look at trucks. Now, I am not going to bore you with all the details, let's just say after about 3 hours, including going through finance with Kelly H, I was leaving with my new truck. Fast-forward 2 weeks, I got a some news from Kelly that there was some challenges getting my deal done, but she reassured me that she was working hard on it and would keep me in the loop. Kelly did call, and gave me some news that she had got bank to accept the deal, but it was stripped of all the extras and the interest rate had doubled and the payment went up A LOT.... of course I had to decline the deal, however, instead of giving up, she asked for more time. Another week went by and I had pretty much given up hope on the idea of the new truck as it appeared that this was not going to get done and I would be returning the new truck any day now. Then it happened... Kelly called on Wednesday morning and gave me the GREAT NEWS.... she not only got the deal done, she got it done with some added perks that were not in the original deal! Moral of the story... the team at Ford Country worked their butts off to get my deal done, they never gave up and at the end, they got it done. A big thank you to the sales guy Ted S. A HUGE thank you Kelly H in finance and your Director Luchiano... but most importantly... thank you Ford Country team for making my experiences at your dealership pleasant and easy. Your customer for life Ryan More
by djrainmann
Employees Worked With
Kelly Henderson, Ted Stevens
