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Ford Lincoln Fairfield

Fairfield, CA

4.6
692 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 692 reviews

January 31, 2015

Best experience with a Salesperson!! I've purchased numerous cars in the past, all with varying degrees of "stress". Michelle made my experience with Ford Lincoln Fairfield the easiest an More

by Elena88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 02, 2015 -

Ford Lincoln Fairfield responded

Elena, Thank you for writing this fantastic review and giving our dealership such an excellent star rating. It is great to hear that Michelle was able to attend to your needs and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

January 30, 2015

best way to buy a car hands down one of the best ways to buy a car did every thing over the phone. my new car was at my door step in a few hours. thanks matt More

by davereeder1409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Swoyer
Jan 30, 2015 -

Ford Lincoln Fairfield responded

Congratulations on your new purchase. We are glad that Matt was such a great help to you. It is imperative to us that we make the car-buying experience painless and efficient for all our guests. Should you have other automotive concerns, feel free to let us know. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

January 30, 2015

Knowledgeable, friendly, courteous, professional,effiecient We had worked with 2 prior dealerships and found this one superior in all ways. Adam gave us a fair, worry-free trade-in, Sonja was fast in respondin More

by Dex
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian, Adam, and Maribel
Feb 02, 2015 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to provide such great feedback. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Please do not hesitate to contact us if you have any concerns regarding your vehicle. Do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

January 28, 2015

Excellent experience I couldn't have had a better experience purchasing a vehicle. I have been to many other dealerships and this one is the most welcoming and went above More

by Kbaker2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins and Paul Barker, Benny Maldonado
Jan 29, 2015 -

Ford Lincoln Fairfield responded

Thank you for writing this fantastic review and giving our dealership such an excellent star-rating. It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

January 28, 2015

Excellent service!!! As a woman going into a dealership, I always get nervous that they will try and screw me over but going into this dealership was a very pleasant exper More

by elle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirsten Laughlin
Jan 29, 2015 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to write this review. Kirsten is great with people and focuses on what the guests needs. She will be pleased to hear about your positive experience. If you have any questions about your vehicle, please come back in to visit. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

January 27, 2015

Best experience ever Matt. Was very knowledgeable understanding and patient provided me with all the information right up front that I Asked for without hesitation truly o More

by Mike141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Swoyer
Jan 28, 2015 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Matt was able to show you what we strive to deliver. We hope that you will share your experience with your family and friends. Should you have further concerns, please do not hesitate to inform us. Also, do not forget that every vehicle purchased from us comes with a complimentary 119-point inspection once per year as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

January 27, 2015

A dealership with horse power Kudos to Ford in Fairfield!! Excellent customer servic. My sales girl Kirsten got me into my dream car. I HONESTLY COULDNT BE MORE HAPPY WITH MY EXPE More

by j.stang
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirsten
Jan 27, 2015 -

Ford Lincoln Fairfield responded

Congratulations on your new vehicle and thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that Kirsten was able to achieve that with you. We look forward to seeing you again. Please do not forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

January 26, 2015

The Dealership Hung In There My brother went looking on the inter-net for a replacement car for me. Fairfield Ford had just the auto, Ford Explorer, but it was not ready for sale. More

by hemipop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins
Jan 27, 2015 -

Ford Lincoln Fairfield responded

We appreciate you taking the time to share your experience with us and are happy to hear that we were able to meet your needs. At Ford Fairfield, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car-buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Oh, and do not forget to take advantage of our complimentary, 119-point inspection we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

January 25, 2015

Best customer service My sales person is the best, excellent product knowledge I will always recommend Ford Fairfield to all my friends. I love my new Escape, it has ever More

by Alcolombia1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny Maldonado
Jan 26, 2015 -

Ford Lincoln Fairfield responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive purchase experience with us. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

January 21, 2015

Freaking AWESOME OMMMGGGGG!!!!!!!!:D! Best service ever! I felt comfortable and felt like I made the.right decision I really felt like I want just gaining a car but I More

by Annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimas Martinez
Jan 22, 2015 -

Ford Lincoln Fairfield responded

Your great feedback truly made our day, Annie. We work incredibly hard to exemplify our commitment to customer care. I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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